Lead Business Systems Analyst
Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
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Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
The Strategic Management & Governance family is responsible for serving as a dedicated technology resource for advancing the firm's business opportunities and providing industry thought leadership for leveraging new technologies. Manages significant programs and projects including strategic change management, new business and product initiatives, process re-engineering, and all general business management initiatives. The Business Systems Analysis role specializes in acting as the primary interface between Technology and specific business / product areas, identifying, documenting and analyzing business requirements, creating detailed project and process specifications, coordinating with project teams. The Senior Business Systems Analyst role specializes in acting as the main interface between Technology and specific business / product areas, identifying, documenting and analyzing business requirements, crafting functional specifications for the project's development teams.
Your Primary Responsibilities:
- Manage product planning and development through day-to-day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representatives
- Engage with internal stakeholders in completing needs analysis and defining strategic directions as it pertains to Cloud Solutions
- Drive technical solutions for large features/technically complex features independently.
- Is technically adept on end-to-end system architecture
- Work with producers, engineering, and QA to align on feature sizing and delivery planning
- Ensure engineering team has needed information on endpoints, inputs and outputs
- Help resolve technical blocking issues and coordinates solutions across multiple technical teams - Performs validation of feature against customer and business goals and acceptance criteria
- Determine technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed.
- Identify technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor teams
- Communicate effectively with technology and business teams independently
- Define product performance and effectiveness metrics that measure and benchmark product success.
- Monitor feature performance to find opportunities to address continuous improvement.
- Drive optimization and process improvements between product, design, and development teams
- Stay abreast of new technology capabilities and leverage knowledge in contributing to product solutions. Recommends and plans innovative products and features.
- Work with product managers to scope and prioritize upcoming projects into the roadmap
- Manage a cross-team digital product roadmap
Requirements:
- 6+ years of industry experience in a technology environment with a record of successfully delivering complex products
- Recent experience in building applications for web and/or mobile with knowledge of Application Program Interfaces
- Ability to read and understand programming languages
- Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
- Prior programming experience a plus
- Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment
- Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.
- Ability to thoroughly understand complex business and technical issues and influence decision making
- Ability to plan for and review technical programming specifications
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Consistently uses communications skills to influence outcomes
- Ability to influence others without authority to get things done in a timely fashion
- Ability to balance multiple priorities and meet deadlines
- Strong knowledge of agile development practices, methodologies, and tools
- Technical knowledge in web and mobile applications preferred
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Fosters a culture where honesty and transparency are expected.
- Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
- Invests effort to individually coach others.
- Builds collaborative teams across the organization.
- Communicates openly keeping everyone across the organization informed.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the Team
DTCC Digital Assets is at the forefront of driving institutional adoption of digital assets technology with a steadfast commitment to innovation anchored in security and stability. As the financial services industry's trusted technology partner, we pride ourselves on empowering a globally interconnected and efficient ecosystem. Our mission is to provide secure and compliant infrastructure for digital assets, enabling financial institutions to unlock the full potential of blockchain technology.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- FSA
- HSA With Employer Contribution
- Long-Term Disability
- HSA
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- On-site/Nearby Childcare
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Return-to-Work Program
Work Flexibility
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Commuter Benefits Program
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Financial Counseling
- Pension
Professional Development
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Professional Coaching
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training