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Enterprise Resiliency Office Associate (US Shift)

Yesterday Pasay, Philippines

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).


The Impact you will have in this role:

Being a member of the Enterprise Resiliency team, this role is responsible for supporting activities and exercises that contribute to strengthening the organization's ability to withstand and rapidly recover from incidents and disruptions. The role involves planning and documenting comprehensive risk management strategies to fortify the firm's operational resilience, safeguarding critical processes, technology, assets, products and services, to enhance customer trust and confidence.

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Your Primary Responsibilities:

  • Support operational resilience efforts across the enterprise.
  • Coordinate planning, scheduling, conducting, and evaluating enterprise resiliency activities and exercises.
  • Collaborate with stakeholders on identifying trends, patterns, and actionable insights, and assist in communication and training strategies.
  • Conduct preliminary data analysis and discovery related to operational resiliency plans, initiatives and recommendations
  • Assist in performing assessments and driving progress for emerging and new technology architecture, including production readiness
  • Participate in management of key incident data to support executive level reporting and to provide insights and recommendations to support business decisions.
  • Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately


Qualifications:

  • Minimum of 4 years of related experience
  • Bachelor's degree preferred or equivalent experience


Talents Needed for Success:

  • Excellent verbal and written communicator who is comfortable navigating legal, technical, and business concepts.
  • Ability to work under pressure, particularly, during and following a crisis.
  • Ability to drive creative and solution-oriented operational resilience activity within a complex organization, within the financial services industry.
  • Ability to work in a fast-paced environment, adapt to shifting priorities, and collaborate well across teams.
  • Knowledge of derivatives and securities market practices, treasury markets, clearing mandates for financial services participants.
  • Exposure or working knowledge of PowerBI is preferred.
  • The role will start on APAC hours and later transition to a permanent US shift.


About Us

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here .

About the Team

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.

These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Client-provided location(s): Pasay, Philippines
Job ID: DTCC-212410
Employment Type: FULL_TIME
Posted: 2026-01-16T19:39:11

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Long-Term Disability
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • On-site/Nearby Childcare
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • On-Site Cafeteria
    • Commuter Benefits Program
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Pension
  • Professional Development

    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training