Asset Servicing Associate

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Enterprise Services comprises of multiple business platforms including Client Services, Asset Servicing Operations and Custody Clearance & Settlement Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)

• Executes operational processes by applying established procedures, controls, and business knowledge across underwriting, corporate actions, and other asset servicing functions.
• Takes ownership of assigned operational activities and deliverables, ensuring work is completed in accordance with established deadlines, service commitments, and quality standards.
• Researches, analyzes, and resolves operational exceptions, discrepancies, and inquiries, using sound judgment to determine appropriate resolution paths.
• Applies a strong understanding of asset servicing products, operational processes, and securities processing concepts to support day-to-day activities.
• Builds knowledge of department controls and aligns risk and control processes into daily responsibilities to monitor and mitigate risk.
• Collaborates with internal and external business partners to facilitate issue resolution and support operational effectiveness.
• Supports onboarding and knowledge-sharing activities and serves as a resource for less experienced team members.
• Participates in departmental projects, testing efforts, process improvement initiatives, and business change activities.
• Effectively utilizes data, reporting, and technology tools to support decision-making and improve execution quality.
• Identifies opportunities to improve operational efficiency, quality, and process effectiveness.
• Maintains a strong focus on quality, service excellence, and continuous professional development.

• Minimum 4 years of experience in Asset Servicing, Corporate Actions, Securities Operations, Custody and Clearing Operations, Capital Markets Operations, Financial Services Operations, or a related field.
• Bachelor's degree preferred or equivalent experience.
  
  Talents Needed for Success:
• Demonstrates strong attention to detail and consistently delivers high-quality results.
• Builds strong working relationships and collaborates effectively across teams and functional areas.
• Communicates confidently and professionally with stakeholders at various levels of the organization.
• Demonstrates strong knowledge of assigned products, processes, and operational functions.
• Applies sound judgment and critical thinking to resolve operational issues and challenges.
• Takes ownership of deliverables and drives work through to completion.
• Identifies opportunities to improve efficiency, quality, controls, and overall operational effectiveness.
• Navigates change effectively and adapts to evolving business needs and priorities.
• Supports the development of others through knowledge sharing and collaboration.
• Demonstrates accountability for both individual performance and contribution to team objectives.
• Maintains a continuous learning mindset and actively seeks opportunities for professional growth.