Senior Associate, Sales Strategy and Operations

About the Team

DoorDash's Sales and Partner Management teams are the heart and soul of our business, partnering with merchants across Australia to grow revenue and help them operate even better. Sales Strategy & Operations sits at the intersection of Sales, Partner Management, Operations, Product and Analytics, building the foundations and operating cadence that help our teams target, win and retain the right merchants at scale.

About the Role

As a Senior Associate on the Enterprise & Mid-Market Sales Strategy & Operations team in Australia, you will combine strategic planning and analysis with hands-on operational execution. This role is primarily focused on sales planning (e.g., quotas, forecasting and incentives) and will also support broader Sales S&O initiatives (e.g., GTM operations, territory planning, pipeline analytics and process improvement).

You'll partner closely with Sales Leadership, Sales Managers and cross-functional teams (Finance, Product, Analytics, Operations and Partner Management) to set the team up for success-ensuring we are working toward the right goals, with clear plans, strong reporting and the tools and processes to deliver.

You're excited about this opportunity because you will...

• Own the development, implementation and administration of incentive structures for the Enterprise & Mid-Market Sales organisation, partnering with Sales Leadership, Sales Strategy, Finance and Product.
• Build and maintain forecast, quota and performance models, and set and track quota targets aligned to topline goals.
• Diagnose performance and deliver data-driven recommendations to improve productivity and outcomes.
• Run the GTM operating cadence for Enterprise & Mid-Market (e.g. weekly reporting, pipeline health, Salesforce hygiene) in partnership with front-line Sales leaders.
• Scope and launch experiments and GTM initiatives to increase Sales productivity; build business cases and models to quantify impact and trade-offs.
• Support territory and coverage, and resource allocation decisions; lead cross-functional projects to remove friction and scale the sales engine.

• You have 4+ years of experience in sales strategy & operations, sales planning, consulting, analytics, corporate strategy, banking, technology or a related field, with a track record of delivering initiatives and helping teams hit goals.
• You have a Bachelor's degree (or equivalent practical experience).
• You're comfortable using Excel / Google Sheets day-to-day to answer business questions and keep teams aligned (e.g., building trackers, weekly performance summaries, quota/attainment reporting, basic forecasting, or incentive/commission calculations).
• You have basic SQL skills (or are keen to learn) - for example, running queries to pull revenue for a merchant/segment/time period, check weekly trends, or validate numbers used in reporting and dashboards.
• You've partnered with Sales teams and used a CRM (Salesforce is a plus) to understand pipeline health and support strong operating habits.
• You're a clear communicator and collaborator - you can explain what the numbers mean, align stakeholders, and turn insights into practical recommendations.
• You take ownership, follow through, and can prioritise effectively in a fast-moving environment (even when things aren't perfectly defined).