Senior Associate, Commercial Operations

About the Team

The Sales Compliance team is responsible for designing and ensuring effective controls across DoorDash's sales organization. The team has 4 functions - Revenue Reconciliation, Contract Operations, Commercial Operations and User access controls. The Sales Compliance team is part of the larger Sales Strategy & Operations team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.

About the Role

We are looking for a Commercial Operations Senior Associate on the Commercial Ops team who will be managing aspects of the deal approval process including establishing policies over deal execution to ensure accuracy of system data and approvers to maintain compliance, while enabling Doordash velocity by optimizing sales productivity. This position will play a key role in expanding the Commercial operations function across DoorDash while enabling strategic opportunities and providing critical support to the sales organization that will drive efficiencies, and more robust controls. In addition, you will be proactive in identifying and implementing systems and process improvements to help grow and scale the business.

You're excited about this opportunity because you will have...

• 3+ years experience in a fast growing preferably tech environment
• Develop effective and repeatable deal processes, identifying process improvement, automation, and simplification to reduce cycle time
• Ability to communicate and influence across teams and senior management.
• Identify and lead projects to execution driving process improvements to expedite deal velocity.
• Drive reporting and monitoring across several different queues and independently tackle an array of complex deal scenarios.
• Be a critical enabler of deal formation and execution, focusing on minimizing sales cycle times
• Ability to develop relationships across various stakeholder groups including legal, sales operations, accounting, finance and product management to complete team objectives
• Establish and maintain approval matrix across all stakeholders and systems and streamline approval flows.

• Have previous experience in managing Deal Desk or supporting sales channels.
• Self-motivated and able to work under pressure; diligent with deliverables and deadlines, able to multitask
• Strong analytical skills along with the ability to demonstrate practical judgment in sophisticated situations
• Takes initiative in identifying root cause of issues and working with stakeholders on longer term solutions
• Strong problem solving skills along with the ability to communicate rationale for decisions across all levels of the organization
• Attention to detail with a strong bias for action to drive sales velocity across systems.
• Bachelor's degree, Finance, Business, Economics, or other relevant fields preferred
• Technical aptitude to work with multiple systems including Salesforce, JIRA, and Contracting Software
• Intermediate knowledge of Salesforce, Contracting Tools and Google Suite