Associate Manager, Regional Sales

About the Team

The SMB Sales team is the frontline partner for DoorDash and SevenRooms hospitality clients. We work closely with restaurant operators to help them adopt in-store and omnichannel solutions that improve guest experience, increase revenue, and streamline operations. Our mission is to support restaurants both on and off the marketplace, from walk-in guests to delivery customers.

About the Role

As an Associate Manager, you will support the performance and development of a regional team of Account Executives focused on DoorDash's In-Store solutions. You'll play a hands-on role in coaching, onboarding, and day-to-day execution while partnering closely with your Manager to help scale processes and improve results.

This role is ideal for a people leader who enjoys staying close to the customer, supporting sellers directly, and growing into broader leadership responsibility over time.

You'll be excited about this role because you will...

Support and Develop a Growing Team

• Coach a team of front-line sellers or CSMs through 1:1s, call reviews, and live deal or account support
• Help onboard and ramp new hires, ensuring consistency in messaging, tools, and process
• Provide feedback on individual performance and contribute to development plans

• Partner with your Manager to execute regional sales or retention strategies
• Support team members on key deals, renewals, and expansion opportunities
• Ensure strong CRM hygiene and high-quality pipeline or account management

• Join customer conversations with restaurant partners to understand operational needs
• Help identify common challenges, product gaps, and enablement opportunities
• Support smooth handoffs between Sales, Customer Success, Onboarding, and Support

• Share insights from the field to improve playbooks, onboarding, and internal processes
• Foster a positive, inclusive, and high-energy team environment
• Lead by example in a fast-paced, high-volume role

• You have 2-4 years of experience in sales or support, with at least 1-2 years in a team lead or junior management role
• You've worked in SaaS, hospitality tech, SMB tech, or restaurant-focused roles
• You're comfortable coaching peers and newer team members while staying hands-on yourself
• You've supported teams in hitting revenue, retention, or adoption goals
• You communicate clearly, lead with empathy, and enjoy developing others
• You're familiar with tools like Salesforce, Google Workspace, and basic data analysis
• You enjoy working cross-functionally and helping customers succeed long-term