Team Leader – Guinness Open Gate Brewery

Guinness Open Gate Brewery Team Leader (5C)

Dublin, Ireland

Full-time, permanent

Salary: approximately €46,000/year + €2000/year flexible working allowance

About the Role

We're looking for a seasoned hospitality professional and passionate beer advocate to take the lead in day-to-day operations at GOGB, our flagship home for craft and culture in Dublin.

As Team lead, you'll help shape a vibrant, welcoming environment that embodies the spirit of Diageo - where every guest leaves inspired by our beer, our people, and our purpose.

You'll work closely with the General Manager to deliver operational excellence, elevate guest experiences, and lead a high-performing team that takes pride in every pour and every interaction. This is a hands-on leadership role suited to an ambitious individual ready to make a meaningful impact within the beer and hospitality industry.

Key Responsibilities

• Lead Daily Operations: Oversee the day-to-day running of the taproom, ensuring seamless service, stock management, event execution, and compliance with all operational standards.
• People Leadership: Manage, motivate, and develop a team of bar and service staff - fostering a culture of accountability, growth, and exceptional hospitality.
• Guest Experience Excellence: Set and uphold the highest standards of service and engagement, ensuring every guest enjoys a memorable, beer-focused experience that reflects our brand values.
• Commercial Performance: Drive sales and per capita spend through smart operational decisions, upselling, and innovative guest engagement.
• Beer Expertise: Partner with our brewery team and guest brewers to manage beer rotations, maintain product quality, and champion beer education among staff and guests.
• Event Delivery: Coordinate and execute consumer, corporate, and brand events that celebrate beer culture and bring our community together.
• Culture & Brand Ambassadorship: Lead by example in creating a warm, inclusive, and distinctly Guinness atmosphere - here beer, hospitality, and storytelling come together.
• Safety & Compliance: Ensure full compliance with Diageo and statutory Health & Safety, Fire Safety, and Environmental standards.

• Minimum 2 years' experience in a people management role within hospitality, bar, or restaurant.
• Proven track record of leading teams to deliver exceptional guest experiences and meet commercial goals.
• Strong operational knowledge - from service standards to stock control and event execution.
• A genuine passion for beer, with sound knowledge of styles, brewing processes, and flavour profiles.
• Excellent communication and interpersonal skills, with the ability to inspire, train, and engage diverse teams.
• Flexibility to work across days, evenings, weekends, and special events.
• Ideally, a recognised qualification in hospitality, management, or a beer-related certification (e.g. Cicerone, Beer Sommelier).

• Competitive salary and performance-related rewards
• Flexible working arrangements
• Subsidised gym membership
• Contributory pension scheme
• Share options
• Generous annual leave
• Daily lunch allowance and product perks
• Access to world-class learning and development