Team Leader – Guinness Open Gate Brewery

Guinness Open Gate Brewery Team Leader

Dublin, Ireland

Full-time, permanent

Salary: approximately €46,000/year + €2000/year flexible working allowance

About The Guinness Open Gate Brewery

The Guinness Open Gate Brewery is the home of experimentation in beer at St. James's Gate in Dublin City. It is an experimental brewery which dates back over 100 years, and our gates are open for discovery. Guinness Open Gate Brewery is a hidden secret just waiting to be discovered. Visitors are welcomed to our taproom and beer garden to sample experimental beers that will not be found anywhere else! As an Open Gate Brewery Ambassador, you will work in a busy bar environment, welcoming visitors from the four corners of the world on a celebration of Guinness experimentation, where your role is to help visitors celebrate and explore the joy of beer, guiding them through tasting beer, assessing its flavour and quality, and with an ability to describe why it tastes the way it does.

About the Role

This beer savvy candidate will be the day-to-day beer and hospitality lead at the Guinness Open Gate Brewery, assisting the manager in setting a welcoming tone and culture which is distinctly Guinness.

The position is based in Dublin at the Guinness Open Gate Brewery, where you will welcome visitors to explore the joy in making and sharing beer, exploring flavour, beer styles and pairings with our many guests.

Your working hours will be spread across days, evenings and weekends, interacting face to face with trade representatives, general public and the broader beer community.

Responsibilities:

• Oversee day-to-day bar service and operations, including coordination of consumer, corporate, and brand events; lead and schedule staff; manage stock inventory and operating supplies; and ensure smooth opening and closing of the venue.
• Oversee and enhance the daily consumer-facing experience, ensuring exceptional service and engagement
• Oversee the delivery of outstanding beer and food experiences at GOGB, ensuring guests receive exceptional hospitality and service that reflect the Guinness culture and values.
• Directly contribute to performance, driving sales and per capita targets through operational excellence and guest engagement.
• Lead the development of a strong service and beer culture at GOGB, promoting staff growth and a passion for quality hospitality.
• Work closely with the GOGB brewery team and guest breweries to coordinate the delivery, scheduling, and smooth rotation of beers on tap.
• Take a positive approach towards leading a creating a beer centric culture among the team.
• Support the development of engaging, beer-focused consumer experiences and contribute to enhancing staff knowledge and appreciation of beer.
• Support the GOGB General Manager in designing and delivering engaging, welcoming experiences for key stakeholders within the Guinness Brand Teams, GOGB Supply, and Brewery Team.
• Working with on-site colleagues, to deliver full compliance to both statutory and agreed Diageo standards in respect of Health & Safety, Fire Safety, and Environment.
• Provide line management, direction, and supervision to team members, ensuring clarity, accountability, and professional development.

Role Requirements:

• At least 18 months hospitality and beer/food supervisory experience.
• Exhibits effective leadership and people management abilities while maintaining a strong focus on business performance and operational outcomes.•
• Passionate about beer, ideally with good knowledge of styles, brewing processes, and consumer experiences.
• Be a great communicator, and able to bring the wider teams on the journey of igniting their passion for beer.
• Flexible with work schedule including weekends, holidays, and evenings.

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

We offer a highly competitive rewards and benefits package including:

• Contemporary work life balance policies and wellbeing activities
• Contributary pension scheme
• Designated annual leave
• Daily lunch allowance
• Product allowance
• Flexible hours working allowance

Our purpose is to celebrate life, every day, everywhere, and creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.

Client-provided location(s): Dublin, Ireland

Job ID: Diageo-JR1118890

Employment Type: FULL_TIME

Posted: 2025-10-13T18:59:08