Senior Key Account Manager E-commerce

Location: Hamburg

About us

Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.

About the Role

There's never been a more exciting time to join our digital commerce team in Germany. We're growing faster than the market, pushing boundaries with legendary brands, and shaping the future of e-commerce in spirits. This role sits at the center of our Amazon 1P Marketplace strategy. It's for someone who moves fast, thinks big, challenges norms, and brings brands to life in ways consumers love. If you're passionate about digital commerce, energized by growth, and proud to make things happen, this is your stage.

Top Responsibilities

• Lead and own the Amazon 1P relationship in Germany, driving joint business plans, growth initiatives and marketplace investment.
• Take full P&L accountability for the 1P Marketplace sub-channel in Germany, including forecasting, commercial planning, reporting, and management of the financial plan.
• Build and lead collaborative plans with Sales, Customer Marketing and RGM squads to unlock incremental revenue, return on investment and cultural transformation.
• Turn data into growth: analyze important metrics, spot trends and improve conversion performance across the marketplace.
• Test, learn and scale bold digital marketing and advertising activations that grow traffic, conversion and brand love.
• Act as an internal e-commerce champion, inspiring cross-functional partners and driving simplicity and impact.

About You

• Proven Amazon sales ownership as a Key Account Manager (1P customer or KAM role)
• Commercial operator skilled in JBP negotiation, forecasting and budget ownership
• Analytical mindset, confident turning KPIs into growth and conversion wins
• Creative at activating premium brands in digital retail
• Strong communicator who aligns cross functional partners behind shared goals
• Delivers results with pace, comfortable in matrix environments
• Great teammate who builds strong networks and navigates ambiguity with confidence
• Fluent in English

Our Offer

• An inclusive company culture that puts employees and their development first
• A competitive salary with bonus and many benefits that suit your lifestyle
• An industry leading parental leave policy
• ...and of course, THE best colleagues!

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for Diageo to thrive and for us to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

Character Is Everything

Client-provided location(s): Hamburg, Germany

Job ID: Diageo-JR1121539

Employment Type: FULL_TIME

Posted: 2026-01-07T23:51:34