Senior Analyst

Job Title

Senior Analyst

About the Function:

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and hard-working people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture.

About the Role

Job Description :

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The Contract and Invoice Operations Analyst will act as the single point of contact for the Team Leader on Contract and Invoice Operations activities

Dimensions:

Top 3-5 Accountabilities

The Contract and Invoice Operations analyst will have specific ongoing responsibility including but not limited to:

• • Responsible for all Contract and Invoice Operations processes
  • Responsible for quality work for Contract & Invoice Operations activities
  • Liaise with the customer, sales, commercial finance or any one required, for customer claim related issues
  • Liaise & co-ordinate considerably with sales reps to understand context per contracts, activation status and appropriate evidence
  • Liaise with internal stake holders all requirements and release of payment to customer
  • Ensure a 100% Compliance to process and Audit requirements
  • Take ownership of the process and deliver the business requirement as per process
  • Work with reporting team to support dashboard on daily basis

Qualifications and Experience Required

• • Excellent Business English (Communication & Written skills)
  • Prior experience in Contract and Invoice operations processes, would be advantageous
  • Able to work under pressure and tight deadlines
  • Awareness of controls and risk management
  • Strong problem identifying and problem-solving skills.
  • Build and sustain excellent relationships with multiple stake holders
  • Strong SAP, Excel skills

Barriers to Success in Role

• • Lack of drive and pro-activity
  • Lack of good business English and interpersonal skills
  • Lack of attention to detail
  • Lack of analytical ability

Rewards & Benefits Statement: (TE)


Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be encouraged and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Client-provided location(s): Bangalore, India

Job ID: Diageo-JR1119989

Employment Type: FULL_TIME

Posted: 2026-01-28T18:56:58