Senior Analyst

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the role:

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The role is encouraged to provide operational, functional, and mentoring support to the team as per the request and instruction from the line manager.

Dimensions:

a) Market/Role Complexity

Top 3-5 Accountabilities

The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to:

• • Responsible for all Contract and Invoice Operations processes for specific cluster assigned
  • Responsible for quality assurance for the relevant cluster's Contract & Invoice Operations activities
  • Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
  • Liaise with OTC shared service centre to enable invoice payment
  • Liaise with the customer on Invoicing related issues
  • Ensure a 100% Compliance across all the areas of Invoicing and Audits
  • Take ownership and devise strategies with the Sales on the invoicing processes.
  • Reporting the Cash on metrics

Experience / skills required:

• Order to cash Fundamentals
• Excellent Business English
• Experience in Dispute management processes
• Results oriented, strong drive and vitality
• Able to work to tight deadlines
• Awareness of controls and risk management
• Strong problem identifying and problem-solving skills.
• Build and sustain excellent relationships with multiple collaborators
• Strong SAP, Excel skills
• Experienced in working within shared service centres environment
• Multi-tasking with precision to accuracy

Barriers to Success in Role

• Lack of drive and pro-activity
• Lack of good business English and interpersonal skills
• Lack of attention to detail
• Lack of influencing skills
• Lack of analytical ability

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're

supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you gather this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.

Client-provided location(s): Bangalore, India

Job ID: Diageo-JR1124876

Employment Type: FULL_TIME

Posted: 2026-04-13T19:24:56