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Quality Manager

2 days ago Durban, South Africa

Job Title: Quality Manager

Functions:

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love.

Purpose of Role:

• The role is accountable for ensuring that Diageo SA and is compliant to local legislation and/or equivalent Diageo codes of practice.

• Develop Implement and maintain a Quality Culture

• Facilitate and advise on the integration of Quality Systems into each relevant department

• Ensure Quality KPI's are available and up to date for reporting purposes

• Partner the Risk Manager with the Formalizing of the SHE Agenda

• Accountable for the Internal Auditing Process

• Lead the compliance program with third party partners and key suppliers/customers

Improve Service Levels in respect quality Assurance Program with Internal Customers

Role Responsibilities:

• The role is also accountable to ensure the protection of Diageo Brands, Ensuring Brand Equity

• Provide leadership in successful management of ensure that operational and business risks are identified and managed; and appropriate levels of control are identified, introduced, audited and reviewed

• Ensure compliance to the relevant local regulatory acts and legislation, compliance to Trade and Metrology act (quantity compliance); and compliance to the Liquor Products Act and the Foodstuffs, Cosmetics and Disinfectant Act.

• Drive Supplier Quality Systems and monitor their ability to conform and comply to Company requirements

• Drive capability development of staff in the Quality Team

• Maintain open communications with the Diageo Global departments.

Experience / skills required:

• Bachelor's degree in Biotechnology or equivalent Tertiary Qualification, a with at least 5 years management experience in a multi-discipline food manufacturing or Quality environment (Lead Auditor/Assessor Certification will be advantageous)

• A sound knowledge of the Food Safety legislation of SA such as ISO 9001:2000 and/or SANS 10330: 2006

• Strong Functional/Technical Knowledge in the areas of Quality Management and Auditing, Hygiene and Food Safety (HACCP), Food Defence / Security, Food Microbiology / Chemistry and Production process and associated risks

• Proven ability in the implementation, maintenance and administration of management systems which will minimize Quality and food safety risks

• Skilled in the normal business software tools such as Microsoft Word, Excel, PowerPoint and other PC Based systems

• Previous SAP Experience would be beneficial

• A good understanding of Diageo Global Risk Management Standards (Or Other) is an added advantage

• Effective problem-solving skills

• Energetic & driven to perform at the highest capabilities

• Good communicator - able to communicate with all levels of staff, Diageo Global Governance Team, suppliers, standards and legislative organizations.

• Demonstrates assertiveness to maintain high standards, capable of challenging others and comfortable with being challenged.

• Exhibits appropriate Behaviour in line with Diageo's Values at all times.

• Displays high level of integrity and openness, generates trust and confidence when dealing with people

• Able to cope with high levels of demand

Barriers to Success in Role

• Skill set and training levels of employees

• Ability to develop and coach employees effectively

• Ability to influence colleagues, senior management and other stakeholders,

• Ability to work across cultures and ability to displace entrenched practices with a Compliance culture

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

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Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

Client-provided location(s): Durban, South Africa
Job ID: Diageo-JR1125818
Employment Type: FULL_TIME
Posted: 2026-05-12T19:37:15

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

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