Quality Assurance Technician
Quality Assurance Technician
NangorRoad, Dublin
Level6
Full Time, Permanent
Closing date10/09/2026
About us
With over 200 brands sold innearly 180countries,we'rethe world's leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we createbrands consumerslove. Bring your passion and use your curiosity as you explore,collaborateand innovate. Together with passionate people from all over the world,you'lltestnew ideas,learnand grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the Function
Supply Chain & Manufacturing is where our brands are made,movedand delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production,logistics,engineeringand supplier partnerships.It'sfast-paced and hands-on, with teams working together to ensure quality,efficiencyand sustainability at every stage. From sourcing ingredients to getting products into customers' hands,you'llplay a role in delivering the brands people know and love.
About the Role
To provide technical, analytical, and microbiological support within the core production team structure to ensure the highest standards of product quality on site.
Shift pattern work, Working between analytical,chemicaland microbiological testing across brewing and Utilities.
Key responsibilities:
- Strong attention to detail to ensure effective andaccuratequality analysis.
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- Confident working independently and as part of a team.
- Strong organisation skills witha timely and systematic approach.
- Proactive in seeking opportunities to improve work environment, practices and KPIs.
- Demonstrates flexible attitudes to new ways of working and site goals.
- Applies Manufacturing Excellence tools to drive lab and site performance through continuous improvement.
- Demonstrates initiative and self-direction while working as part of a fully autonomous team.
Qualifications
- Relevant science degree or equivalent.
- Experience working in laboratory setting.
Preferred experience
- Bachelor/Mastersof Science (analytical or microbiology preferred).
- 2 years experience working in laboratory environment (regulatory sector preferred).
- Core competency in one or more of the following: chromatography (GC/HPLC), chemical Analysis, microbiological analysisand brewing quality control.
- Experience in production/manufacturing environment, preferably food, beverage or pharmaceuticals.
- Clear understanding of Good Manufacturing Practices and Good Laboratory Practices.
- Experience using LIMS system, e.g. Harford.
About You
This role requires a proactive approach and being a good communicator is critical. In addition,you'llbe able todemonstratethe following:
- Customer Service & OTIF Process Expertise Strong understanding of Customer Service, Order Management, OTIF, order fulfillment, and supply chain execution processes, with the ability to support deployment of standardized operational practices.
- Digital Solution Deployment & Business Adoption Experience supporting implementation and adoption of digital supply chain solutions through business readiness, testing, user engagement, training, andhypercareactivities.
- Stakeholder Collaboration & Influencing Builds effective relationships across business, Digital & Technology, and regional teams, collaborating to resolve issues, drive alignment, and support successful deployment across multiple markets.
- Analytical Thinking & Problem Solving Applies analytical skills tovalidatebusiness requirements, investigate system and process issues, interpret operational performance, andidentifypractical improvement opportunities.
- Learning Agility & Execution Excellence Quickly developsexpertisein digital OTIF capabilities, adapts to evolving priorities, manages multiple deployment activities, and delivers high-quality outcomes with discipline and pace.
- Experience in Customer Service, Order Management, OTIF, Logistics, Supply Chain Operations, or Supply Chain Planning, preferably within theConsumer PackagedGoods industry.
- Experience supporting implementation or deployment of digital supply chain solutions (SAP, Salesforce, OMP, Power BI, or similar platforms).
- Strong understanding of OTIF, Order-to-Cash, Customer Service operations, service level management, and supply chain execution.
- Experience supporting business process design, solution validation, testing, User Acceptance Testing (UAT), andhypercareactivities.
- Experience delivering business readiness, user training, or change management initiatives that support digital transformation.
- Knowledge of continuous improvement methodologies (PDCA, Lean, root cause analysis, problem solving) is desirable.
- Experience working in cross-functional, global organizations with multiple stakeholders and regional deployments.
Flexible Working Statement
Flexibility is key to our success. Talk to us about what flexibility means to you, so thatyou'resupported to manage your wellbeing and balance your priorities from day one.
Rewards & Benefits Statement
Werecogniseand value performance, offering our people a highly competitive Rewards and Benefits package including:
Diversity statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means thatyou'llbe welcomed and celebrated for who you are just by being you.You'llbe part of and help build and champion an inclusive culture that celebrates people of differentgender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may betheopportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates isvery importantto us. All communicationsregardingyour application will come from an email address ending in @diageo.com. In our recruitment process,we'llnever ask for money.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
Company Videos
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