National Account Manager Off Trade

From a leadership stand point, it will be an active member of the Portugal Leadership Team, co-leading the overall agenda of the market, driving its performance, developing its people and putting Portugal as a regional benchmark of execution.

Commercial wise, this role will actively oversee the Off Trade Channel as NAM creating and implementing compelling Joint Business plans that unlocks growth opportunities and ensures a sustainable and profitable growth for the 3 C's - Customer, Consumer and Company of our business in Portugal, through deep insight into customers' strategy, process and culture to drive growth.

In this role you 'll:

• Deliver exceptional results for the Off Trade (retail) channel and Diageo through a sustained commitment to priority outcomes;
• Ensure we identify and effectively exploit all opportunities to extract value for Diageo and for the customers;
• Deep dive on business insight to support the decision making process;
• Deliver maximized ROI through properly controlled and led customer's P&L in line with Trade Terms and Net Revenue Management principles;
• Adhere to consistent business processes and clear ways of working;
• Become the category captain to our key customers, making the shopper purchase easy, accessible and available;
• Enhance distribution and ensure a big launch for Diageo's innovations;
• Ensure brilliant execution of differentiated customer plans, through deep understanding and awareness of competitor strategies and activities;
• Ensure capabilities and behaviors are embedded and sustained through ongoing role-modelling and coaching.

-You will be the decision maker for P&L accountability at Customer level, customers annual agreements negotiations and off- Trade customer strategy/Business Plan. Also, for investment allocation to drive profitable and sustainable growth and Business Performance Management.

-You'll drive Innovation launch - distribution, visibility, communication and promo plan.

-You'll be defining resource allocation and customer Value chain management, together with deployment of selling tools and journey planning.

About You

-You are an outstanding strategic relationship builder with ability to plan strategically with customers and jump from the strategy to the implementation.

-You have strong negotiation skills and you're highly commercially aware, creative with financial and analytical skills.

-You're a positive individual, able to create new possibilities and navigate through ambiguity; Ability to gain momentum and to inspire change internally and externally; Strong team spirit and unconditional collaboration mentality.

-You have:

• Minimum 5 years of account management experience in a Commercial function, preferably of the FMCG sector/ beverage industry.
• A BSc/MSc degree of a high academic institution would be considered a plus.
• Proficiency in English & Portuguese
• High numerical literacy

Working with us

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement:

Join us and you can also expect a highly competitive and flexible rewards and benefits package such as:

• Modern work life balance policies and wellbeing activities.
• Comprehensive health insurance for you and your family.
• Employee Assistance Programme.
• Annual bonus dependent on performance.
• Tools for your day to day job like Company car, computer and mobile phone.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Client-provided location(s): Lisbon, Portugal

Job ID: Diageo-JR1121432

Employment Type: FULL_TIME

Posted: 2025-12-23T23:50:08