Manager - Quality
About the Function:
Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.
With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.
It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love.
Qualifications & Experience
• B.Sc/M.Sc. (Chemistry/Microbiology/Food Technology/Biotechnology) or BE/BTech- Food Tech/Chemical Engineering.
• 6-10 years of experience in distillery, brewery or beverage manufacturing quality.
• Knowledge of SAP/LIMS, laboratory systems, HACCP, ISO/FSSC 22000 and statistical quality tools.
About the role:
Quality Governance & Compliance
Lead and sustain the Unit Quality & Food Safety Management System in line with organizational, regulatory and statutory requirements.
• Ensure effective quality controls for RM/PM, liquid, in-process and finished goods, including end-of-line inspection and product release.
• Lead internal audits, MRM and ensure readiness for external, certification and regulatory audits.
• Govern QC holds, deviations, rework and disposition of non-conforming materials/products.
• Ensure timely investigation and closure of consumer/customer complaints and escalation of significant quality risks.
• Ensure accurate Quality MIS/KPI reporting and partner with cross-functional teams to deliver production without compromising Quality or Food Safety.
People, Capability & Quality Culture
Continuous Improvement
• Lead structured RCPS/RCA for quality incidents, complaints, deviations and recurring defects.
• Ensure robust CAPAs are implemented with process owners and verified for effectiveness.
• Analyse Quality KPIs and trends to identify systemic issues and improvement opportunities.
• Drive reduction in defects, complaints, rejection, rework and Cost of Poor Quality.
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• Drive Right-First-Time and process capability improvements jointly with Operations and Engineering.
• Ensure Quality risk assessment and validation for new products, packs, materials, equipment and process changes
Working with us
Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.
We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:
Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.
We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.
Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.
Ready to bring your best? This could be your opportunity.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
Company Videos
Hear directly from employees about what it is like to work at Diageo.