KAM Regionales (Secondment)

About us

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating!

About the Function

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.

About the role

Temporary secondment of minimum 6 months

Key Outcomes:

-Compelling customer propositions that unlock growth opportunities and maximise sustainable profit delivery:

• Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers
• JBPs are successfully developed and jointly owned
• JBPs' implementation improves the return on investment

• Outstanding results for the customer and Diageo based on dedication to priority outcomes and great customer relationship
• We are the supplier of choice with the customer as we deliver brilliant customer service at every touch point and are known for our agility
• The customer has deep trust in Diageo as a result of our clear trading terms and our collaborative and efficient approach to query resolution
• Diageo return consistently improved through customer terms, pricing and promotional investment, brand building, category development and innovation growth levers
• Impactful activities as a result of key insights acquired from meticulous evaluation
• Consistent business processes and clear ways of working, delivering brilliant programmes with agility and meeting the customer timelines
• Properly controlled and managed customer P&L in line with Trade Terms architecture and within PETI tramlines

• Incremental volume and profit for the customer driven by new opportunities identified and swiftly actioned through the internal network of commercial cross-functional resources
• Activation of the right sales drivers for the customer based on decisions grounded in data analysis and interpretation
• Activities are successfully executed as planned with minimal (appropriate to tier) customisation
• Detailed analysis of activity performance

• Customer proposition: Determines detailed account activity plans and creative proposition
• Business Performance Management: Determines account level the best view forecast submission
• Resource allocation -Determines levels of resources required to support activation
• Customer Value chain management: Resolves best opportunities to handle cost and maximise value at an account level
• P&L accountability for individual account(s)

• Strong ownership of the day-to-day customer relationship through effective negotiation, persuasion, conflict management/resolution skill and great cross-functional behaviours and ways of working
• All customer data and information required to support the customer relationship is rigorously and robustly handled

• Ability to understand customer requirements and match these to specific Diageo propositions
• Makes proactive and reactive recommendations
• Searches and spins proactively to identify and activate potential opportunities

• Operates with a clear set of priorities, adjusting for opportunities and obstacles
• Thorough orchestration of all aspects of programme activation with meticulous attention to detail
• Experienced analysis of multiple data sources is converted quickly into simple, clear, concrete implications
• Take personal accountability to beat the competition
• Work within the commercial tramlines and relevant business process guidelines required
• Strong-followership of centrally-driven decisions and brilliant execution of programmes and activities

• Around 3 to 5 years of account management experience in FMCG industry
• Ability to and experience in relationship-building and conflict management/resolution skills
• Ability to interact at and deliver change
• Ability to find solutions for customer requirements
• Good commercial understanding, P&L literacy - numerical and analytical skills
• Evidence of persuasive, negotiation and presentation capabilities
• Standout colleague
• Fluent in English & Spanish

• Work life balance policies and wellbeing activities (e.g. physiotherapy in the office).
• Employee Assistance Programme.
• WellHub (Gympass).
• Celebration activities and programme to live our purpose.
• Incentive plan that rewards you for delivering phenomenal performance.
• Our product discounts.
• Health insurance for you and your family.
• Life and accident insurance coverage.
• Industry leading functional and leadership capability trainings.