Guinness Storehouse Intern

Guinness Storehouse Intern

6 month internship

Only students currently enrolled in Technological University Dublin (TUD)'s Hospitality Management Undergraduate Program will be considered for this internship

Application Close Date: January 4, 2025

Overview:

Located in the heart of St. James's Gate Brewery, the Guinness Storehouse is recognised as the world's leading tourist attraction welcoming millions of visitors every year. Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive, sensorial guest experiences that tell our rich story. In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognized for your unique contributions, as we unlock a brighter, more exciting future together. If this resonates with you, come join us at the Home of Guinness.

• Bring your positive energy and make every customer feel like a VIP from the first hello to last goodbye!
• Provide fast, friendly, and fantastic service-making sure every need is met with a smile.
• Address any issues or concerns with care and professionalism, turning challenges into positive experiences.

• Be part of an amazing team that brings the magic of the Guinness Storehouse to life by championing our Core Standards and creating magic moments for every visitor.
• Share your passion by guiding visitors through the art of tasting and pouring Guinness, delivering engaging orientations, and hosting interactive experiences with confidence.
• Represent the Guinness proudly as an ambassador.
• Serve up quality and care by following all responsible alcohol service guidelines and maintaining top-notch standards behind the scenes.
• Help us keep the Storehouse safe, clean, and welcoming by following health and safety best practices every day.

• Leaving Cert or equivalent
• Fluent English Speaker, 2nd language highly desirable - French, Spanish, Italian, German, or Chinese
• Must have experience in public speaking/entertaining/performing.
• Must have 1 years' experience working with customers face to face in hospitality/ tourism/bars.

• A confident and creative mindset, eager to bring fresh ideas to life and deliver brand-perfect initiatives that make a difference.
• A natural connector who enjoys building positive relationships and working collaboratively with stakeholders to achieve great results.
• Someone who upholds high professional standards and takes pride in their work-no matter the task.
• A motivated self-starter who also inspires and uplifts their teammates along the way.
• Experience in customer-facing environments, with a genuine understanding of what it means to provide exceptional service.
• A positive, energetic approach, passionate about creating memorable moments and inclusive experiences for every customer.

• Contemporary work life balance policies and wellbeing activities
• Generous holiday allowance
• Lunch allowance
• Product allowance