Global Process Lead
Global Process Lead
12 months parental cover, full-time
Location: London
Function: Global Process Owner - Commercial
Reports to: Global Process Owner
Closing date: 17th March 2026
About the role
You will be designing global transformation, working directly with markets across the world, helping them close capability gaps and embed new ways of working.
You will be part of a newly established team shaping the future of the GPO model, influencing global process standards, governance, and decision rights.
You'll receive targeted GPO training plus close collaboration with expert Global Process Leads.
Key Responsibilities:
- Diagnose & Prioritise Market Capability Gaps
- Design and Co-Create Global Solutions
- Deploy and Embed Solutions in Priority Markets
- Drive Continuous Improvement
- Influence & Lead Across the Organisation
About You
- 10+ years' experience ideally in Sales Operations, RGM, Customer Management, or Customer Marketing.
- Strong understanding of commercial processes, customer investment, and contracting.
- Experience across different market types
- Transformation & Process Leadership
- Shown success in process redesign, standardisation, and continuous improvement.
- Strong project leadership and change management capabilities.
- Comfortable operating in ambiguous, fast paced environments.
- Cross-Functional Collaboration
- Ability to influence senior collaborators across Commercial, Finance, Tech, and Data.
- A natural collaborator with strong communication and relationship-building skills.
- Mindsets That Will Make You Successful
- Passionate about improving ways of working
- Curious, proactive, and resilient
- A problem-solver who combines critical thinking with hands-on execution
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Working with Us
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Contemporary work life balance policies and wellbeing activities
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
Company Videos
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