Customer Service Executive

• Senior associates are individual contributors

• Requires conceptual knowledge of practices and procedures within a particular area of expertise

• Applies general knowledge of business developed through education or past experience

• No supervisory responsibilities; accountable for own contribution

• Solves routine problems using existing procedures and guidelines

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

• Exchanges basic information, asks questions and checks for understanding

Finance Service Delivery Job Family Description: Finance Service Delivery roles plan and manage core financial processes. They are involved in credit control, cash management and the management of banking operations, as well as incoming and outgoing payments and internal allocations.

Note Job Family descriptors are not level specific **Additional sections about Diageo as an employer should be included in the job advert by the GBO and Talent Engagement teams to align with local market requirements.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

Diversity statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Client-provided location(s): Tokyo, Japan

Job ID: Diageo-JR1123502

Employment Type: FULL_TIME

Posted: 2026-03-25T19:23:57