CPFR Analyst Peru
About us
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the function:
Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.
With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.
It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love.
About the role:
1. Purpose of the Role
The CPFR Analyst supports the execution of collaborative forecasting and replenishment processes with customers and internal stakeholders, helping improve service performance, forecast alignment and product availability.
The role provides analytical insights that support customer service objectives, OTIF performance and Joint Business Planning (JBP) commitments. Through continuous monitoring of customer demand, forecast accuracy and replenishment performance, the Analyst helps identify risks early and supports actions that improve customer experience and supply reliability.
Customers and commercial commitments are key focus areas for this role.
2. Market Context
The role operates in a Latin American environment where customer demand patterns, promotional activity and route-to-market complexity require close collaboration between customers, Commercial and Supply Chain teams.
Working alongside Customer Collaboration, Demand Planning and Customer Service teams, the Analyst supports the daily management of forecast and replenishment performance to improve customer service outcomes and ensure customer demand signals are reflected in operational planning.
3. Decision Making
Forecast performance analysis
Recommends forecast adjustments and identifies key demand risks.
Final forecast decisions remain with Demand Planning leadership.
Replenishment monitoring
Recommends actions to address availability and service risks.
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Escalates risks impacting OTIF or customer commitments.
Exception management
Investigates forecast and service deviations, providing recommendations.
Escalates unresolved or recurring issues.
Customer insights
Provides recommendations based on customer demand and service trends.
4. Functional Responsibilities
- Supports execution of CPFR processes with customers and cross-functional teams.
- Monitors forecast accuracy, forecast bias and customer demand performance.
- Analyzes customer demand signals, sales trends and replenishment performance.
- Identifies risks that could impact product availability, OTIF performance or JBP commitments.
- Supports customer forecast review meetings and collaborative planning discussions.
- Maintains visibility of demand and replenishment exceptions, ensuring timely escalation and follow-up.
- Provides analytical support for customer service improvement initiatives.
- Supports actions arising from customer feedback and Advantage Survey results related to product availability and service performance.
- Coordinates with Demand Planning, Customer Collaboration and Commercial teams to improve demand alignment.
- Maintains CPFR reporting, dashboards and performance scorecards.
5. Key Outputs / Deliverables
- Forecast accuracy and forecast bias reporting.
- Customer demand and replenishment performance dashboards.
- Supply and service risk assessments.
- CPFR review materials and customer forecast analysis.
- OTIF risk tracking and escalation reporting.
- JBP planning support and customer forecast alignment analysis.
- Service improvement recommendations based on demand and replenishment insights.
Experience and Required Qualifications
- 2-4 years of experience in Demand Planning, Customer Collaboration, Forecasting, Customer Service or Supply Chain functions.
- Strong analytical skills and experience working with large data sets.
- Understanding of CPFR, forecasting and replenishment processes.
- Understanding of customer service KPIs, including OTIF and availability metrics.
- Experience supporting Joint Business Planning (JBP) or customer collaboration processes is desirable.
- Advanced Excel skills; Power BI, SAP IBP, APO or similar planning systems preferred.
- Strong communication and stakeholder management capabilities.
- FMCG, beverages or consumer goods industry experience preferred.
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
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