AVP - Change and Project Manager

Job Title - Associate Vice President - Change and Project Manager
Level - 4B

About the Function:
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and hardworking people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture.

About the Role
Diageo Global Business Operation (GBO), a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:

• The delivery of extraordinary end to end process execution;
• Generating performance improving insights from data;
• Providing CPG leading digital capabilities and solutions;

• Lead project planning, execution, and closure, including scope definition, resource allocation, risk management, and progress reporting.
• Lead organizational impacts of change, conducting customer analysis, readiness evaluations, and resistance mapping to tailor interventions.
• Develop and implement integrated plans for communications, training, coaching, and engagement to develop adoption and minimize disruption.
• Facilitate workshops, align senior leaders, and coach frontline managers to champion the change and reinforce new behaviors.
• Track benefits realization through KPIs like adoption rates, user proficiency, and ROI, adjusting strategies based on data.
• Lead cross-functional teams, vendors, and dependencies while ensuring compliance with organizational change frameworks.

• PROSCI Certification
• Extensive program/ project planning and execution skills in handling large and complex change and transformation programs/projects
• Experience of using a variety of project and business change management methodologies
• Proven project and modelling skills, to represent information in forms that enhance decision making and communications.
• Strong understanding of Global Change delivery and program lifecycle
• Expert user of MS Project, JIRA or similar project management tools and MS Visio.
• Experience of using a variety of project and business change management methodologies
• Fluent in MS Office.
• Understanding of Lean / Six Sigma and Continuous Improvement
• Understanding of Finance processes O2C, S2P, R2R

• Strong communication and documentation skills
• Excellent negotiation and conflict resolution skills
• Customer management with a global attitude decision-making, influencing and challenging ability
• Dedicated and can empower other towards project goals