AVP - Business Continuity Management
Job Title: Associate Vice President - Business Continuity Management
Location: Bangalore
Grade: L4B
About the Function:
Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.
About the role
Diageo's Global Business Operations (GBO) aims to demonstrate the Finance Operating Model by supporting standard processes and systems with effective and efficient shared services across Diageo, by internal services, through Business Operations centres across Diageo. GBO has an employee base of approx. 2500 FTEs providing business support for migrated markets across Diageo. GBO plays a central role in governance and compliance for Diageo.
This role, reporting to the Vice President - Risk, Controls and Compliance, is an individual contributor position responsible for developing, implementing, and sustaining comprehensive business continuity strategies that ensure operational stability and service continuity across all Global Business Operations (GBO) functions.
The individual in this role will serve as a strategic liaison between global and local teams, driving preparedness, coordinating response efforts, and ensuring compliance with enterprise-wide resilience frameworks and applicable regulatory requirements.
Key Responsibilities Include
• Strategic Leadership:
Refine and implement the BCP strategy for Global Business Operations, ensuring alignment with global enterprise resilience standards and governance frameworks.
• Program Governance:
Work with the GBO SPOCs to design, implement, and maintain business continuity and disaster recovery plans for all key operational areas, ensuring readiness and compliance with organizational and regulatory requirements.
• Risk & Impact Assessment:
Lead Business Impact Analyses (BIA) and risk assessments to identify critical business processes, dependencies, and potential vulnerabilities.
• Incident Response & Recovery:
Act as the BCP lead during business disruptions, coordinating incident response, recovery, and partner communication to minimize downtime and ensure service continuity.
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• Cross-Functional Collaboration:
Partner with functional heads across Finance, HR, IT, Security team, etc and other enabling functions to embed continuity principles into day-to-day operations and major transformation initiatives.
• Testing, Training & Awareness:
Plan and conduct regular BCP drills, simulations, and awareness sessions to ensure readiness across teams and continuous improvement of response capabilities.
• Governance & Reporting:
Maintain all documentation, metrics, dashboards, and reports related to BCP and resilience; present updates to senior leadership and for audit or compliance reviews.
• Continuous Improvement:
Stay abreast of emerging risks, standard processes, and regulatory changes to enhance the organization's resilience maturity.
Qualifications & Experience
• Master's degree in business administration, risk management, or a related discipline.
• Minimum of 10 years' experience in Business Continuity Planning, Disaster Recovery, or Operational Risk Management within a global or large-scale business operations environment.
• Strong knowledge of international standards such as ISO 22301 - Business Continuity Management Systems (BCMS), etc.
• Tried experience in leading end-to-end BCP programs, handling crisis response, and coordinating across cross-functional and geographically distributed teams.
• Excellent analytical, communication, and partner management skills.
• Professional certifications such as: Certified Business Continuity Professional (from Disaster Recovery Institute International), and/or Member of the Business Continuity Institute (from The Business Continuity Institute, UK), are strongly preferred.
Key Competencies
• Strategic, structured, and proactive in approach.
• Strong leadership with demonstrated ability to influence and engage stakeholders at all levels.
• Calm, composed, and decisive under pressure.
• Detail-oriented yet capable of holistic, enterprise-level thinking.
• Passionate advocate for building a culture of resilience and operational readiness.
Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Pension
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
Company Videos
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