Assistant Manager - Credit control

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you'll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the Role

This role supports the Credit Managers, with a clear focus on reporting, key performance indicator (KPI) reviews and building credit capability within the team. The role is pivotal to Diageo success.

Financial:

Market Complexity: This role is responsible for delivering world-class credit and debt management. The Credit team focuses on maximising cash conversion, so it is imperative that the role holder has an in-depth appreciation of the trading environment across location.

Direct Reports: None

Leadership Responsibilities

Leadership Capabilities • Be Authentic - build great relationships internal in our team and across the business. • Find Solutions - Be imaginative in finding solutions to issues. Generate ideas and move them to action. Apply strong commercial judgement to maximise growth opportunities for the business. • Connect to the Diageo Purpose - Show pride in Diageo; act as a positive representative of the company. • Manage People for Success - Take ownership for the performance outcomes the team needs to deliver. Grow capability and ambition in the team by regular coaching conversations. • Consistently Deliver Great Performance - Identify clear priorities and focus on them at all times. Demonstrate brilliant execution. Proactively identify, drive and lead business improvement. • Grow Yourself - Develop and apply self-awareness.

Purpose of Role

• Report and share performance of the team at monthly performance meetings. • Support excellent collaborative relationships across Diageo particularly with Sales Teams ensuring a balance between prudent credit management and the growth agenda. • Lead or deliver continuous improvement initiatives in line with our strategy. • Review and enforce all rules of governance surrounding the Credit Policy, Credit Insurance, Risk Criteria and Control and Risk Management (CARM) processes. • Responsible for balance sheet reconciliations and work with auditors to provide all samples for testing. • Deputise for Manager in their absence.

Accountabilities

1. Support the Manager to deliver team performance and maximise the cash conversion in location on a weekly and monthly basis.

2. Responsible for KPI reporting, analysis and commentary. 3. Improve our Risk and Credit Process Capability through various local and global learning programmes and coaching.

4. Work closely with Credit Execs and external legal service provider to maximise debt recovery on aged debts.

5. Other key deliverables as required in the role held by the TL.

Qualifications and Experience Required Experience

• Bachelors Degree/Graduate • At least 6+ years in a Credit or Risk control role • Proven ability to consistently deliver high quality results • Excellent Communication skills • Strong systems capability is required, preferably SAP, Excel and Power Point • Experience of decision making in a customer and commercial facing role • Proven ability to work & influence cross functionally • Working knowledge of the legal aspects of insolvency or debt recovery is advantageous • Excellent working knowledge of Credit, AML and GDPR policies is advantageous

Barriers to Success in Role

• Not meeting the minimum qualifications and experience requirements • Lack of knowledge or experience of working with financial data • Inability to plan, organise and work on own initiative • Inability to accept, work with & lead change ¨ Inability to travel when required

Rewards & Benefits Statement: (TE)

Flexible Working Statement:

Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

Client-provided location(s): Gurgaon, India

Job ID: Diageo-JR1120105

Employment Type: FULL_TIME

Posted: 2025-11-20T18:58:26