Account Receivable Executive

Account Receivable Executive

We are seeking a highly organized and detail-oriented individual to join our Commercial Experience team as a Analyst - Credit Controller. As a crucial member of our credit controller team, you will be responsible for managing and optimizing our credit and collections processes. The successful candidate will play a key role in ensuring timely payment from customers, minimizing credit risk, and maintaining strong relationships with clients.

About us

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function

Global Business Operations

Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale.

With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It's a truly global environment, where collaboration across time zones and cultures is part of everyday life.

You'll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It's a great place to learn, grow and see the bigger picture.

About the team

About the role

Role Responsibilities

Responsibilities and Duties:

• Credit Risk Assessment:
  • Evaluate and analyze the creditworthiness of new and existing customers.
  • Conduct thorough reviews of credit applications and financial statements.
  • Collaborate with Commercial team in market to understand customer profiles and business dynamics.
• Credit Limit Determination:
  • Establish and recommend appropriate credit limits for customers based on financial analysis.
  • Monitor and adjust credit limits in accordance with changing financial conditions.
• Collections Management:
  • Implement effective strategies for timely collections and reduction of overdue accounts.
  • Work closely with customers to resolve payment issues and negotiate payment plans when necessary.
• Credit Reporting:

• Generate and maintain credit reports for management review.
• Provide regular updates on credit metrics, trends, and potential risks.

• Billing Placement (Top Customers): Ensure timely and accurate completion of billing placement for key customers.
• Cheque Collection: Collect and process customer cheques to enable timely allocation and reconciliation.
• WHT Billing Placement: Coordinate closely with the Tax team to ensure accurate and compliant WHT billing.
• A&P Process: Collect receipts, obtain necessary approvals, and submit requests in line with process requirements.
• Payment Collection Follow-ups: Monitor aged receivables and proactively follow up with KAMs and customers to ensure timely payments.

• Manage all Clearing and Billing tasks, immediately escalate issues
• Manage customer ledger (cash and credit note allocation, up-to-date information about disputes, write offs, reconciliation)
• Ensure all SAP documents (invoices, credit and debit notes) are billed and delivered to customers
• Monitor interfaces, resolve all interface and EDI related issues
• Raise and respond to Internal Query Management ticket on time as appropriate in order to drive customer queries towards resolution (e.g. price, delivery, A&P, rebate related deductions)
• Manage relationship with STC Customer Experience Team
• Maintain Desktop Training Procedures
• Continuously support standardization and automation, system and process improvement initiatives
• Actively promote the CARM (Sarbanes Oxley)/Control agenda
• Support other STC processing activities (customer data, order entry, price and delivery credit note creation, customer spend, rebate processing)
• Execute Anti-Money Laundering and OFAC checks as appropriate
• Reporting (daily, weekly and monthly reports)
• Any other tasks requested by line manager

• DSO, CPD, DPD, CTT, Unallocated Cash, Credit block%, ADD
• Ledger Quality - untexted, unreasoncoded items
• Timely credit blocked order release according to market needs and 3PL order transfer timelines
• Timely direct debit and outgoing payment runs according to market needs
• SLAs
• No hidden operational risks and issues
• No control failures

• Educational qualification: Graduation from a recognized institution
• Work Experience: 5 - 7 years

• Strong understanding of order-to-cash processes and a keen eye for detail
• Strong understanding of credit risk management principles.
• Excellent communication and negotiation skills.
• Basic knowledge of Microsoft office applications like Word, Excel and PowerPoint.
• Preferred working experience with Major ERPs