Senior People Relations Consultant

This job provides guidance, support, and recommendations to Delta Dental leadership for the resolution of critical and complex labor and employee relations activities. The Senior People Relations Consultant self-manages multiple cases simultaneously on a variety of employee related areas including but not limited to Collective Bargaining Agreement ("CBA") and Employment Law interpretation and counsel, harassment, conduct and policy interpretation and violation investigations, complex performance management, conflict resolution, and termination management. Partner with union leadership to find resolution to concerns. Counsel business leadership on employment law and CBA Interpretation. The Senior People Relations Consultant must build strong partnerships and work closely with all levels of management, union leadership, the People Organization, internal and external employment counsel, internal stakeholders, and Centers of Excellence ("COE") with the goal to drive high employee engagement, efficient labor utilization, and a high performing culture.

Responsibilities:

Partners with leaders in the enterprise to promote a positive labor and employee relations climate, manage and resolve workplace issues, share information and drive business and/or People initiatives.

Provides proactive and real-time consultation on basic and complex labor and employee relation matters across the employee lifecycle including but not limited to contract interpretation and grievance administration.

Conducts timely and thorough workplace investigations and prepare written summary reports of investigative findings with recommended resolution.

Serves as a primary contact for labor issues as it relates to CBA interpretation, labor policy, labor disputes, grievance administration, and record keeping for long-term agreements and awards.

Ensures advocacy for the organization, management, and employees consistent with policy, practice, procedure, best practices, and employment law while proactively managing liability and risk on behalf of the organization.

Serves as a subject matter expert for management and employees in labor/employee relations, employment practices, human resource policies/procedures, employment law, and government regulations.

Conducts trend and root cause analysis and provide recommendations for reducing the number of labor/employee relations issues, while providing proactive employee relations training and interventions where necessary.

Partners with internal or external counsel to prepare for and when necessary attend mediations, arbitration, and other court proceedings, including unemployment claim responses.

Qualifications:

• 4+ w/Bachelor's degree
• Minimum 5 years as an employee and labor relations consultant Minimum 3 years working directly with union leadership Minimum 5 years of performing complex investigations with proven results
• Seasoned knowledge of labor relation best practices, NLRB rules, effective CBA interpretation
• Expert knowledge of employment, wage and hour, FMLA and EEO laws
• Expert knowledge of People systems, programs, processes, practices, and policies
• Ability to maintain confidentiality and mitigate risk
• Demonstrated ability influence and build relationships at all levels
• Expert communication skills both written and verbal; particularly successful in listening and understanding various points of view
• Strong consulting skills and the ability to facilitate conflict resolution
• Strong interpersonal skills, mediation skills, consultation, and the ability to handle difficult situations with tact and diplomacy
• Ability to prioritize, handle multiple projects simultaneously in a fast-paced environment in order to meet deadlines
• Ability to work across multiple teams, and with people on a variety of organizational levels in often ambiguous circumstances
• Intermediate proficiency in Microsoft Office products
• Experience working across time zones, constituent groups, and locations, utilizing technology to complete duties is preferred

Licenses
• SHRM-CP. Upon Hire Pref'
• Professional in Human Resources (PHR)-HRCI. Upon Hire Pref'

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300

Additional Information:

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote

Client-provided location(s): Flexible / Remote, Gunnison, CO

Job ID: Delta_Dental-3334

Employment Type: FULL_TIME

Posted: 2026-06-09T23:42:40