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Senior Account Manager- National & Special Accounts

3 days ago Flexible / Remote

Are you someone who thrives on steering high-profile accounts toward long-term success? We're seeking a Senior Account Manager with a knack for strategic thinking and a talent for building lasting partnerships. This is a unique role where you will own a dedicated book of business and serve as the continuity lead for short-term account assignments that balance overall team capacity. You will work with clients across the U.S. in the National and Special accounts space with over 3,000 covered lives.

Responsibilities:

  • Revenue Growth: Drive revenue growth through thoughtful upsells and retention strategies, focusing on financial gains at renewal
  • Portfolio Management: Proactively manage a portfolio of large, high-value, complex national accounts, and provide senior level account leadership coverage enabling team capacity balancing and for a rotating set of accounts
  • Renewal Strategy: Design renewal strategies and rate recommendations based on financial analysis, aiming for solutions that benefit all parties
  • Pipeline Oversight: Forecast revenue growth opportunities over a 3-5-year period, identifying and capitalizing on potential avenues for success
  • Analytical Skills: Lead deal tactics using comprehensive market knowledge, collaborating with cross-functional peers to drive results
  • Partnership Building: Foster impactful partnerships with clients and brokers, enhancing outcomes through effective communication and collaboration
  • Customer Advocacy: Serve as the primary point of contact, ensuring exceptional customer experiences by resolving concerns and facilitating solutions
  • Team Leadership: Serve as a mentor and/or peer coach and lead cross functional teams on select projects and workstreams

Qualifications:

  • At least 4 years of experience in employee benefits (broker, health insurance) with a bachelor's degree. Experience in lieu of degree will be considered
  • Experience working with large and national accounts of at least 3,000 lives highly preferred
  • Sophisticated business math and complex analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio
  • Excellent consultative selling and negotiation skills with the ability to influence decision makers associated with high-value, complex customers
  • Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines
  • Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure
  • Capable of frequently working independently, demonstrated resourcefulness and requiring little guidance
  • Outstanding communication skills, both written and verbal with special emphasis in formal business presentations
  • Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment
  • Advanced problem-solving skills with ability to work cross-functionally to resolve complex issues and generate results
  • Outstanding attention to detail and strong organizational skills
  • 30% travel across the United States and including overnight. Ability to travel by car and air. Use of personal car and ability to sustain expenses until reimbursed
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce)
  • Must have a valid driver's license and the ability to successfully complete a motor vehicle record check. Generous car allowance is provided. Maintaining a $250,000/$500,000 collision damage liability insurance policy for the vehicle which they will receive the company allowance is required.
  • State life and health producer license required within 90 days of hire

Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. Base pay $81,305 - $176,043

We offer a competitive base salary, amazing benefits, bi-weekly auto allowance, bi-weekly remote allowance, and the opportunity to participate in the company's sales incentive bonus program.

Additional Information:

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Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote

Client-provided location(s): Flexible / Remote, Gunnison, CO
Job ID: Delta_Dental-3048
Employment Type: FULL_TIME
Posted: 2026-01-28T23:35:12

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K)
      • 401(K) With Company Matching
      • Performance Bonus
    • Professional Development

      • Leadership Training Program
      • Tuition Reimbursement
      • Promote From Within
      • Access to Online Courses
    • Diversity and Inclusion