ServiceNow - Sales Senior Manager

Position Summary

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

We are seeking a Senior Manager to join our team and play a pivotal role in advancing Deloitte's Cyber Strategy Technology Risk & Solution Management. In this role, you will leverage your expertise in cyber strategy, technology risk, and solution management to guide client teams in defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations, and leading the selection, deployment, and ongoing management of technology solutions. As a ServiceNow Sales Senior Manager you will work closely with Offering and Alliances leadership, Client Account teams, and Solution Delivery teams to drive overall go-to-market strategy, demand and pipeline generation, deal positioning and offerings alignment.

Recruiting for this role ends on 5/29/26.

Key Responsibilities:

• Clearly communicate Deloitte Cyber's value proposition and offerings, and tailor communications based on client needs

• Develop leads, cultivate a targeted list of prospects and lead sales efforts within the US working closely with Account and Practice leaders

• Drive net-new opportunities based on leads that come in from ServiceNow

• Develop relationships and collaborate with Deloitte leadership to formulate and execute on a go-to-market strategy

• Build go-to-market strategies to differentiate Deloitte positioning with vendors and clients.

• Identify and influence key decision-makers at all levels within the client organization

• Assume multiple roles in various pursuits with account teams and practice leaders as it relates to qualifying, pursuing and closing opportunities

• Play a leadership role and drive pursuits and contribute to the development of proposals and coach the team through orals preparation.

• Develop strategic and tactical plans to meet or exceed sales objectives

• Maintain accurate and timely customer, pipeline, and forecast data working with Sales Operations team

• Manage internal sales activities to ensure consistent approach to marketplace across geographies and industry groups

• Manage proposal development and make live oral presentations that win new business

• Represent Deloitte by spending time in the field, and at conferences and forums

• Lead cross offering portfolio deals, including RFP, RFI and opportunity support through content creation, coordination, pricing, and any other required inputs to shape joint opportunities with clients

• Research competitive landscape to inform go-to-market activities

• Demonstrate understanding of sales methods / strategies and industry / competitor trends

• Demonstrate understanding of competitors' products / services and how the Firm 's products compare

• Manage joint sales strategies with ServiceNow related to license pre-buys

• Contribute to practice development by creating go-to-market strategies and innovative ServiceNow-based solutions for client cyber risk challenges.

The Team:

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments.

Qualifications:

Required:

• BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business or related field

• 10+ years of experience selling transaction-based consulting services characterized by long sales cycles and significant dollar transactions

• 10+ years of experience developing and securing relationships with buyers, decision makers, influencers and other referral sources across a variety of industries

• 10+ years of experience relationship building that increases account penetration and leads to increased revenue opportunities with existing clients.

• 5+ years of experience demonstrating in-depth understanding of the ServiceNow market and vendors

• 5+ years of experience working closely with service line leaders, partners, and practitioners and to develop strategies and tactics that drive targeting programs and win business

• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• 10+ years of hands-on experience leading technology Alliance Partnerships with risk and compliance digital automation products, including demand generation and go-to-market

• Exceptional documentation, presentation, and communication skills-both verbal and written-with the ability to collaborate effectively across geographically dispersed teams.

• Demonstrated adaptability in prioritizing and executing tasks, working closely with clients to identify and resolve key constraints, risks, and issues.

• Strong problem-solving, critical thinking, and logical structuring abilities

• Ability to navigate complex matrixed organizations and interface with a variety of senior executives

• Track record of navigating deals independently including, actively listening to client needs, consistently following up to ensure needs are met, communicating pricing models and adapting as needed

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300- $322,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 324916

Job ID 324916

Client-provided location(s): Atlanta, GA, Houston, TX, Boston, MA, Detroit, MI, Seattle, WA, San Diego, CA, Pittsburgh, PA, San Francisco, CA, Philadelphia, PA, New York, NY, Cleveland, OH, Charlotte, NC, Raleigh, NC, Baltimore, MD, Minneapolis, MN, Los Angeles, CA, Austin, TX, Dallas, TX, Chicago, IL, Cincinnati, OH, Hartford, CT, San Jose, CA, Arlington, VA, McLean, VA, Darien, CT, Morristown, NJ

Job ID: Deloitte-324916

Employment Type: OTHER

Posted: 2026-02-20T18:57:46