Senior Consultant-Project- Beacon Analyst

Position Summary

Epic Beacon Professional - Project Delivery Talent Model

Overview

Are you an experienced, passionate pioneer in technology? Do you thrive in a collaborative environment and want the opportunity to share ideas, solve complex problems, and support meaningful client outcomes without extensive travel? If so, consider an opportunity with Deloitte under our Project Talent Model.

As an Epic Beacon professional, you will be a primary member of the Epic support team. This hybrid role is part of Deloitte's Project Model, which is tailored specifically for long-term client service delivery. PTM Epic Beacon Analyst professionals support and coach the client's Project IT team throughout the implementation cycle, including design, workflows, system build, testing, upgrades, and activation.

This opportunity provides a full career path within the firm while allowing you to contribute to mission-critical healthcare technology initiatives.

Work You'll Do / Responsibilities

Under the direction of the Applications Manager, the Application Analyst I/II will:

• Serve as a specialist in assigned Epic application(s) and support core health system processes
• Perform Epic software analysis, design, configuration, testing, implementation, application support, and issue resolution
• Partner with operational and IT personnel to identify, evaluate, and configure systems to meet organizational requirements
• Maintain high credibility and ownership of system activities within the assigned application
• Work directly with operations to provide input on system design and capabilities
• Develop system design, functional specifications, and strategies based on operational needs
• Analyze operational requirements and system capabilities to propose effective solutions
• Understand workflow practices and apply them to system configuration in support of operational and IT priorities
• Perform unit, system, and integration testing in accordance with standards and document results
• Work with the application team to ensure solutions are well supported and implementations are executed effectively
• Follow defined standards, promote best practices, and participate in the change control process
• Optimize, maintain, and support applications and systems as needed
• Contribute as an effective team member in achieving team goals and objectives
• Provide on-call support and troubleshoot production issues during activation as applicable
• Initiate escalation procedures and route complex issues appropriately
• Build rapport and promote teamwork through a professional, positive, and collaborative approach
• Lead meetings as needed, prioritize tasks, resolve conflicts, and manage project plans
• Meet application deliverables, project timelines, weekly status reporting, and time tracking requirements
• Perform other related duties as assigned
• In an emergency, perform additional duties necessary for patient welfare or institutional operations

• Current Epic Beacon Certification
• 4-6+ years of recent implementation experience
• Minimum of 3 years of Epic build and support experience
• Experience in application build and go-live, with deep experience in implementation, workflows, troubleshooting, testing, and support
• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10% on average, based on client and business needs
• Strong understanding of technical documentation
• Effective verbal and written communication skills
• Highly self-motivated, organized, and detail-oriented
• Strong customer service and interpersonal skills
• Team-oriented with the ability to work in a collaborative environment
• Ability to work independently or with minimal supervision

• Strong desktop skills, including Word, Excel, and PowerPoint
• Experience or direct knowledge of the clinical or business area being supported