Sales Executive - Focus on Operate BPaaS (Business Process-as-a-Service)

Position Summary

Are you a Sales Executive (SE) with an entrepreneurial mindset, proven experience in managed services, and a track record of driving complex, outcome-focused sales? Deloitte Services LP is seeking a high-performing client relationship and solutions Sales Executive to lead the pursuit and growth of clients within our BPaaS (Business Process as a Service) / BPO practice, which focuses on selling and delivering technology-enabled business process outsourcing, automation, and GenAI-powered operational transformation.

The Team

The Operate Sales Executive cohort supports Deloitte's Operate GTM strategy to uncover, nurture, and close large-scale BPaaS and managed services sales opportunities. Working hand-in-hand with Partners, Principals, and Managing Directors, these sales executives focus their highly skilled efforts on securing relationships with qualified targets and decision-makers to uncover opportunities, develop effective sales strategies, manage the pursuit process, and act as a key advisor to the pursuit team throughout the sales process.

Key Responsibilities

• Drive growth of the Deloitte BPaaS pipeline by identifying, developing, and closing opportunities for business process outsourcing, automation, and GenAI-enabled services.
• Qualify, shape, and lead pursuits for BPaaS deals, collaborating with professionals and delivery teams to design tailored solutions that address client needs in areas such as finance and accounting, HR, supply chain, procurement, and industry-specific processes.
• Provide hands-on solutioning and pricing expertise in large, complex BPaaS and multi-tower managed services deals.
• Expand key BPaaS GTM focus areas and capabilities, including automation, analytics, and digital transformation, and increase our involvement with Global Capability Centers (GCCs) and strategic ecosystem partners.
• Build and nurture executive-level client relationships, serving as a trusted advisor on BPaaS and outcome-based solutions that drive operational efficiency, scalability, and innovation.
• Develop and execute go-to-market strategies and tactical sales plans to generate demand and accelerate deal cycles for BPaaS services, with a focus on digital transformation, automation, and GenAI-powered operations.
• Target and engage C-suite executives and senior decision-makers to position Deloitte's BPaaS value proposition and secure buy-in for large-scale business process outsourcing engagements.
• Support and follow up on direct marketing campaigns, industry events, and eminence-building activities to generate and nurture leads for BPaaS offerings.
• Influence and guide client stakeholders at all organizational levels, leveraging Deloitte's ecosystem relationships, talent models, and service delivery platforms to differentiate BPaaS offerings and drive value.
• Stay current on industry trends, regulatory changes, and emerging technologies relevant to BPaaS, and proactively identify new opportunities for Deloitte BPaaS solutions.

• Minimum of 10 years' experience managing complex client relationships and large-scale business process outsourcing or managed services deals, preferably in BPaaS or recurring service delivery environments.
• Minimum of 5 years' experience in a specific domain, e.g., finance and accounting, HR, supply chain, or procurement
• Proven track record in selling BPaaS, managed/outsourced solutions, or technology-enabled business process services, with experience navigating long sales cycles and large deals.
• Ability to handle end-to-end pursuit process, including solutioning, pricing, interacting with third-party advisors (TPAs), competitive analysis, win theme creation, etc.
• Established business relationships with senior client/prospect executives across targeted industries.
• Ability to work as a team player.
• Strong presentation and communication skills.
• Solid understanding of the BPaaS and managed services marketplace, including trends, competitive landscape, and client challenges.
• Ability to gain access and influence decision-makers at all levels in client organizations.
• Experience developing and executing strategic and tactical plans to close large, recurring revenue contracts.
• Experience selling intangibles and outcome-based solutions.
• Ability to travel 20-60%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship.