Lead UX Designer - Agentic AI Platform

Required Qualifications:

• 5+ years of UX/Product Design experience delivering shipped digital products.
• Fluency in interaction design, visual design, and prototyping; strong design critique and storytelling skills.
• 1+ year designing for GenAI/AI features (or adjacent complex systems) with clear rationale.
• Strong portfolio demonstrating complex workflow design (enterprise, analytics, or productivity preferred).
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience designing LLM-based assistants, agentic workflows, retrieval/search, or evaluation/feedback systems.
• Experience with Figma Make or other prompt based prototyping tools
• Ability to lead junior UX designers and delegate work to balance multiple priorities.
• Experience working in cross-functional teams with product managers, engineers, and ideally data/ML partners.
• Comfort navigating ambiguity, making tradeoffs, and driving alignment with stakeholders.
• Practical knowledge of accessibility and inclusive design patterns.
• Familiarity with trust, safety, and governance UX (human-in-the-loop, audit trails, permissions).
• Background in service design or end-to-end journey mapping across channels.
• Experience with regulated or risk-sensitive environments (e.g., financial services, healthcare, public sector).

Key Deliverables

• Journey maps, service blueprints, task flows
• IA/navigation models, wireframes, interactive prototypes
• High-fidelity UI, responsive specs, component contributions
• Research plans/readouts, usability findings, design decision logs
• Metrics definitions and post-launch iteration plans

How success will be measured (example outcomes)

• Increased task completion and reduced time-to-complete core workflows
• Improved user trust/comprehension of AI outputs (measured via tests/surveys/behavior)
• Reduced fallback/escalation rates through better guidance and error recovery
• Faster delivery via reusable patterns and a stronger design system

Working model & stakeholders (edit as needed)

• Reports to: Product Portfolio Leaders (Finance & Procurement)
• Partners with: Product Management, Engineering, Compliance/Risk, QA, Commercialization

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,000 - $165,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

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Our people and culture

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Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 324255

Job ID 324255

Client-provided location(s): Atlanta, GA, Kansas City, MO, Houston, TX, Huntsville, AL, Boston, MA, San Antonio, TX, Fort Worth, TX, Omaha, NE, Birmingham, AL, Detroit, MI, Seattle, WA, Honolulu, HI, Indianapolis, IN, San Diego, CA, Pittsburgh, PA, San Francisco, CA, New York, NY, Portland, OR, Cleveland, OH, Charlotte, NC, Raleigh, NC, Sacramento, CA, Richmond, VA, Baltimore, MD, Minneapolis, MN, Washington, DC, Tampa, FL, Las Vegas, NV, Los Angeles, CA, Austin, TX, Grand Rapids, MI, Nashville, TN, Miami, FL, Dallas, TX, New Orleans, LA, Denver, CO, Chicago, IL, Memphis, TN, Des Moines, IA, Salt Lake City, UT, Boise, ID, Princeton, NJ, Colorado Springs, CO, Cincinnati, OH, Buffalo, NY, Jacksonville, FL, Hartford, CT, Louisville, KY, Tulsa, OK, Tallahassee, FL, Fresno, CA, San Jose, CA, Rock Island, IL, Midland, MI, Tempe, AZ, Wichita, KS, Bellevue, WA, Jersey City, NJ, McLean, VA, Lake Mary, FL, Playa Vista, CA, Arlington Heights, IL, Costa Mesa, CA, Hendersonville, TN, Dayton, OH, Chandler, AZ, East Lansing, MI, Monterey, CA, Boca Raton, FL, Mechanicsburg, PA, Jericho, NY, Darien, CT, Morristown, NJ, Rochester, MA

Job ID: Deloitte-324255

Employment Type: OTHER

Posted: 2026-02-14T18:59:14