Hospital Billing and Claims Application Analyst

Position Summary

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Resolute Hospital Billing and Claims Application Analyst Project Delivery Specialist, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals

Work you'll do/Responsibilities:

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Epic enterprise implementation for a large academic medical center and health system in the Southeast region.
• Hospital Billing and Claims application build, testing, refinement, and issue resolution, as well as coordination with operational stakeholders to ensure fulfillment of requirements and support of less experienced client analysts
• Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
• Develop system design, including functional specifications and strategies, based upon the analysis of specific operational needs
• Analyze operational requirements and system capabilities to propose effective solutions
• Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
• Performs unit, system, and integration testing per standards and documents outcomes
• Work with Application Team to ensure applications are well supported and implementations are properly executed
• Follow defined standards, promote best practice principles, and participate in change control process
• Optimizes, maintains and supports application/system as required
• Participates effectively as a team member to achieve team goals and objectives
• Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable
• Identify potential issues and refer more complex issues to appropriate level of support
• Build rapport and promote teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
• Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
• Meet application deliverables, project timelines, and delivery weekly status reporting
• Timely project and data tracking with input of weekly time tracking
• Performs other related duties assigned by supervisor
• In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution

• Current Epic Resolute Professional Billing Certification
• Deep Epic Resolution Hospital Billing and Claims application expertise
• Experience with Epic Claims and other Epic Revenue Cycle applications
• Demonstrated experience across the full Epic implementation lifecycle (including design, build, testing, activation and go-live stabilization support)
• Ability to drive timely completion of build and testing tasks, and serve as a resource / lead for less experienced analysts
• Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering or related IT discipline; or equivalent experience
• 5+ years of recent experience with an implementation
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
• Demonstrative understanding of technical documentation
• Effective verbal and written communication skills
• Self Motivated, highly-organized and detail oriented skills are required
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Must be able to operate independently or with minimum supervision
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.

• Strong desktop skills including Word, Excel, PowerPoint
• Work Experience/Direct Knowledge of clinical area or business area to be supported