Azure Delivery Manager

Transition, Automation & Observability

• Lead transition into managed services - design workshops, solution documentation, tool deployment, and knowledge transfer to steady-state operations.
• Ensure monitoring/alerting/log management are configured to agreed thresholds, drive automation and continuous improvement (tracking MTTR and incident volume), and maintain client-facing reporting.

FinOps & Financial Management

• Define budget thresholds and track alerts; oversee the quarterly cloud optimization analysis and reservation/savings-plan reviews.
• Own delivery P&L inputs (utilization, productivity, revenue leakage) and partner with account leadership on renewals and extensions.

People & Team Leadership

• Lead, mentor, and coach technical leads and engineers across onshore and offshore Global Cloud Operations centers, including 24x7 on-call coverage for Priority 1 incidents.
• Manage capacity planning, staffing, and on-call models, and support career development, certification paths, and promotion readiness.

The Team:

At Hybrid Cloud Infrastructure, we deliver solutions spanning Hybrid Cloud, Advanced Connectivity, AI Data Centers, High-Performance Computing and AI Infrastructure to help clients achieve their desired outcomes. Our offerings include engineered transformation services for hybrid cloud infrastructure and platforms, prioritizing resiliency, optimization, and extensive automation. We integrate advanced connectivity with AI infrastructure and enterprise networks to boost operational efficiency and enable real-time data processing. Additionally, we provide comprehensive management of all facets of operations for hybrid cloud infrastructure and field operations.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

• 10+ years in IT infrastructure services delivery, including 5+ years delivering Azure solutions.
• 3+ years as a delivery manager, service delivery manager or technical lead on an SLA-driven managed services engagement.
• Strong working knowledge of Azure IaaS: Windows and Linux VMs, VMSS, virtual networks, NSGs, Azure Firewall/WAF, load balancers, managed disks and storage, Entra ID and Key Vault.
• Working knowledge of Azure PaaS and serverless services (such as App Service, Functions and managed databases), including how operational responsibilities differ from IaaS.
• Understanding of backup and disaster recovery on Azure (Azure Backup, Azure Site Recovery), RPO/RTO objectives and DR testing.
• Strong command of ITIL and ServiceNow, including incident, problem and change management, SLA reporting and ticketing integrations.
• Understanding of cloud security operations: vulnerability management, SIEM, endpoint protection, security posture management, IAM/PAM/MFA, and CIS and NIST controls.
• Working knowledge of Infrastructure as Code and CI/CD (Terraform or Bicep; Azure DevOps or GitHub Actions) and Windows/Linux patch management.
• Familiarity with monitoring and log management tools (such as Azure Monitor, Log Analytics or Datadog).
• Experience with cloud cost management, including budget alerts, optimization reviews and reservations.
• Commercial acumen across SOWs, SLAs, change orders and delivery financials.
• Strong stakeholder and executive communication skills, including client governance and escalation handling.
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience.
• Limited immigration sponsorship may be available
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Exposure to container platforms and Kubernetes operations (such as AKS).
• Cloud certifications (Azure preferred) and ITIL 4 certification are an advantage.
• Experience in banking or financial services is an advantage.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116,200 to $193,600.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116200 to $193600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

This position is aligned with the Project Talent Model. To view the associated benefit package, please reference this document https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared Documents/Benefits/BenefitsJourney_COMBINED.pdf?csf=1&web=1&e=zo0pT5.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 372130

Job ID 372130

Client-provided location(s): Lake Mary, FL

Job ID: Deloitte-372130

Employment Type: OTHER

Posted: 2026-10-20T22:20:24