Assistant Manager - XA

Position Summary

Deloitte Support Services India Private Limited

USI Delivery Centre - Knowledge Services

Deloitte Greenhouse - Assistant Manager

Deloitte CoRe Knowledge Services is seeking high-performing candidate for the Deloitte Greenhouse Program. By working closely with the Program Manager and the program team, we aim to connect knowledge systems and content to boost efficiency, enhance collaboration, and improve consistency among Deloitte professionals.

Work you'll do

As a part of this team, you will be responsible for:

• Maintain a "healthy knowledge space" by regularly reviewing age, diversity, and usage of existing content and executing action plans to improve user experience
• Manage intake process for knowledge requests and ensure requests are tracked through completion and partner with stakeholders/customers to execute against agreed priorities
• Execute page and site builds, launches, and ongoing updates across DNet/KX, ensuring content is published accurately and on time
• Ensure quality assurance processes are followed before deliverables are submitted to stakeholders, including validation of links, navigation, formatting, metadata, tagging etc.
• Run regular audits to identify outdated, duplicate, or low-value content and recommend corrective actions
• Enhance search optimization to ensure practitioners can easily find relevant content
• Facilitate the creation and distribution of metrics and analytics dashboards detailing the use and adoption of sites and tools
• Demonstrate proactive and consistent project management skills to plan, execute, track, and maintain quality control across deliverables
• Lead a high performing team of Analysts/Senior Analysts and manage day-to-day operations, reporting, coaching, and performance management of the team members.
• Proactively interact with Stakeholders/customers in managing the project pipeline and volumes
• Drive continuous improvement in processes and make necessary adjustments to deliverables to improve efficiency, quality, and user experience

The team

This team is involved in the processes of maintaining sites, pages that are extensively used by internal practitioners. As content managers, we are responsible for creating٫ improving and maintaining content with the goal of achieving business objectives.

Qualifications Required:

• Demonstrate strong knowledge of Content Management platforms such as SharePoint 2010
• Showcase strong understanding of content management life cycle
• Strong project management and client relationship management skills
• Demonstrate strong skills in MS Office suite - Word, PowerPoint, Excel
• Proactively capable of identifying project issues and risks
• Has the ability to communicate (both verbal and written) in a precise and effective manner
• A quick learner with excellent analytical skills
• Attention to detail and delivers high quality deliverables
• Drives projects/initiative independently with minimal or no supervision
• Ability to seamlessly interact with clients, practitioners and related/supporting roles across Geographies (cross culture experience) especially US
• Proven leadership skills demonstrating sound judgment, problem-solving, and decision-making abilities
• Capacity to adapt to a changing business environment and approaches
• Strong organizational skills; ability to prioritize team workload and respond to deadlines
• Excellent verbal and written communication skills with ability to influence appropriate outcome

Experience: 6 - 10 yrs.

Location: Hyderabad/ Bengaluru

Work timings: 11AM to 8PM

How you'll grow

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities-including exposure to leaders, sponsors, coaches, and challenging assignments-to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 340634

Job ID 340634

Client-provided location(s): Bangalore, India, Hyderabad, India

Job ID: Deloitte-340634

Employment Type: OTHER

Posted: 2026-05-06T19:16:22