Senior ServiceNow Configuration Specialist, IRM/TPRM

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe eGRC Enablement Team at CVS is seeking a skilled ServiceNow IRM/TPRM Configuration Specialist to support ServiceNow IRM and TPRM configuration. This role will focus on administering and configuring ServiceNow Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs, while ensuring internal platform configuration standards are met.Required Qualifications

• 5+ years of experience with eGRC Platforms such as SNOW GRC and Archer.

• 3+ years of hands-on configuration experience with ServiceNow IRM and ServiceNow TPRM modules, especially Policy Management, Issues Management, Third Party Risk Assessments, Third Party Portal, Control Testing, Risk Management.
• 2+ years of experience in the design, configure, and implement workflows, policies, and controls within ServiceNow GRC applications.
• 2+ years of proficiency in JSON and JavaScript for scripting and occasional customization within ServiceNow.

• Prior experience with RSA Archer platform administration and configuration.
• Familiarity with ServiceNow platform architecture and integration capabilities.
• Knowledge of broader GRC processes, including policy management, issue management, and regulatory compliance.
• Strong problem-solving skills and ability to work in a fast-paced, dynamic environment juggling multiple initiatives
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word, and PowerPoint)
• Strong interpersonal skills, customer-centric attitude, open-mindedness, and ability to deal with cultural diversity
• Understanding of industry regulations, compliance frameworks, risk frameworks, and leading risk, compliance, and resilience standards
• Proven team player and team builder
• Preferred Certifications: CTPRP, CRISC, CSA, CIS-RC, and/or CISM

• Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.