Senior Analyst, Product Analytics

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Overview

The Senior Analyst supports Product Analytics by making data accessible and actionable for the care management suite of products. This role is responsible for developing reports, analytical tools, and statistical models that guide decision-making and highlight opportunities for improvement. Success in this position requires strong collaboration with cross-functional teams to understand business needs and deliver data-driven solutions that are both technically sound and strategically aligned.Key Responsibilities

• Conduct in-depth analysis of program data, metrics, and performance indicators to identify trends, patterns, and insights that assess program effectiveness, efficiency, and impact.
• Design and develop reports, dashboards, and analytical tools using SQL, GCP, and/or R to support strategic decision-making and continuous improvement.
• Apply statistical techniques (e.g., regression, hypothesis testing, clustering) to evaluate program performance and support predictive modeling efforts.
• Analyze data to inform and support process improvement initiatives across clinical and operational domains.
• Maintain collaborative partnerships to provide insights into client reporting related to clinical services, patient outcomes, quality of care, and operational efficiency.
• Gather and document business requirements, translating them effectively for technical audiences and development teams.
• Provide analytical support for internal and external stakeholders as needed, including ad hoc analysis and exploratory data reviews.

• Proven experience in translating business needs into technical requirements and vice versa.
• Strong coding skills in SQL; experience with GCP or R for statistical analysis and data manipulation.
• Solid understanding of statistical methods and their application in business analytics.
• Familiarity with medical and pharmacy claims datasets and healthcare analytics.
• Excellent verbal and written communication skills, with the ability to present complex findings clearly.
• Proficiency in Microsoft Excel, PowerPoint, and SharePoint.
• Strong relationship-building skills to foster collaboration across internal and external teams.
• Ability to develop business cases, ROI analyses, and financial models.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.