Manager Digital Product

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

The Product Management Sr. Manager position exists to successfully execute products / initiatives while providing coaching, growth opportunities and leadership for the Enterprise Product Acceleration Product Management practice. You will provide guidance and direction to product teams and direct reports on planning and execution of products, technical and functional standards and practice, process and procedures and career development. You will participate in annual budgeting, capital processes and quality improvement activities for the organization.

Required Qualifications

• Responsible for product strategy, vision and the product backlog
• Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy
• Know your customer; invest significant time speaking with your current and potential customers to understand their needs & habits
• Engage in build-test-learn activities to quickly validate assumptions and product direction
• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for your XP team
• Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations
• Ensure the successful execution of development standards to ensure tight feedback loops and clear product definition
• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out

• Consult with business and IT stakeholders during execution of projects to ensure business and IT expectations are being met. 

• Address any challenge or roadblock to accomplish product goals and expectations
• Identify and develop services and service level agreements (SLAs); educate senior leaders on service related information and continually improve related processes

• Experience with UX design advocacy within large business and technology organizations
• Pharmacy Benefit Management and Healthcare industry experience a plus
• Determination to enhance quality and save cost as part of continuous process improvements

• 8+ years of IT or Digital Product Management, IT or Digital Project Management, Business Analyst, or similar full SDLC experience with a minimum of 5 years of experience in a Product Manager role and 3 years of experience in translating business needs and requirements gathering to IT or Digital Products.
• 5+ years deep knowledge of information technology principles, Agile development methodologies and knowledge of Cloud platforms / applications/ software products or design tools.
• 5+ years of experience in handling customer expectations and relationship building.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.