Health Coach Consultant - Work At Home - 4:00 PM - 12:30 AM Shift

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAt the 24-Hour Nurse Line the Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license. Work at Home Requirements:

• Candidate will work from home (WAH) out of their residence.
• Have reliable phone and hard-wired internet service.
• Work schedules are determined by the Leader based on business needs and are not affected by the work model or location .
• Hours required will be 04:00 PM - 12:30 AM EST. Every other weekend and 4 holidays per year. (10% shift differential included)
• Colleagues must be reachable via phone, videoconference, and email during work hours (8 Hours per Day) as directed by their Leader.
• Personal responsibilities, including dependent care, must not interfere with work duties. Dependent care during work hours is generally not allowed.
• Be secure and private to maintain confidentiality (HIPAA compliant).
• Meet any additional reasonable requirements set by the Leader or Company.

• Active unrestricted RN compact state licensure.
• 3+ years of clinical experience required, specifically in: Disease Management, Emergency Room, Critical Care, Medical/Surgical Care, telehealth and/or Oncology.

• Proficient in Multisystem Navigation: Comfortable using multiple monitors and systems simultaneously to streamline tasks and improve efficiency.
• Effective Multitasker: Skilled at talking and typing concurrently while managing various responsibilities with focus and accuracy.
• Basic Technical Troubleshooting: Able to set up and connect essential hardware (monitors, keyboards, etc.) and resolve common technical issues independently.
• Digital Collaboration & Documentation: Experienced in electronic documentation and virtual collaboration tools to support remote teamwork and communication.
• Highly Organized & Results-Oriented: Maintains a structured approach to work, ensuring tasks are completed on time and in alignment with performance metrics.
• Metric-Driven Performance: Demonstrates accountability by consistently meeting or exceeding established goals and expectations.

• Managed Care experience preferred.
• Previous coaching experience preferred.
• Model candidates have telephone triage nursing experience.

• Associate Degree required.
• Bachelor's Degree or Equivalent 3-5 years clinical experience preferred.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.