Field Service Technician

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

North Miami, Florida territoryThe primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals. This Field Service Technician position involves driving between CVS locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.

• 1+ years of previous hands-on technical knowledge and experience
• Valid Driver's License with no major violations
• Ability to pass a substance/drug test and background test
• Ability to drive between CVS locations in a large geography on daily basis
• Available to work days, nights, weekends, holidays
• Reside in the territory supported
• Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder

• Strong Customer Service skills
• Ability to troubleshoot hardware
• Technical Certifications
• Technical Degree
• Previous technical work experience

• Verifiable High School diploma or GED is required.
• Further education or Technical degree a plus and must be verifiable.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.