Executive Director, Retail Pharmacy Chief of Staff

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary:The Executive Director, Retail Pharmacy - Chief of Staff will play a pivotal role in shaping and executing the Pharmacy Growth Strategy for CVS Health. Reporting directly to the SVP, Pharmacy Growth, this leader will serve as a key member of the Pharmacy Growth Leadership Team, driving strategic initiatives that accelerate growth, enhance competitive positioning, and deliver measurable business outcomes.Primary Job Duties & Responsibilities:

• Oversee and direct high-level business development strategies to achieve critical organizational objectives and growth targets.
• Lead and partner on cross-functional initiatives with senior leaders across PCW and CVS Health.
• Direct team efforts to identify emerging trends, customer needs, and competitive dynamics to strengthen business development capabilities.
• Monitor and analyze KPIs, financial metrics, and industry benchmarks to assess performance and identify opportunities for improvement.
• Conduct competitive analysis to identify threats and opportunities, providing actionable recommendations to maintain a competitive advantage.
• Cultivate strategic partnerships and alliances to enhance capabilities, expand customer base, and drive innovation.
• Provide strategic insights and recommendations to senior management, ensuring alignment with organizational goals.
• Set agendas for leadership meetings and Town Halls; partner with presenters to ensure materials are prepared and SVP is briefed.
• Oversee strategy and collaboration for all functional communications.

• 15+ years of experience in pharmacy, healthcare, or a related field.
• Proven ability to lead large-scale strategic initiatives and deliver measurable results.
• Strong financial acumen with experience in P&L management, forecasting, and budgeting.
• Expertise in data analytics and business intelligence tools (e.g., Tableau, Power BI).
• Proficiency in strategic planning frameworks (e.g., SWOT, Porter's Five Forces).
• Advanced skills in project management methodologies (e.g., Agile, Lean Six Sigma).
• Strong understanding of market research techniques and competitive analysis.
• Skilled in contract negotiation and partnership development.
• High proficiency in MS Office Suite and collaboration platforms (e.g., Teams, SharePoint).
• Exceptional communication skills (written, verbal, and presentation).
• Demonstrated ability to influence and collaborate with executive-level stakeholders.
• Mastery of problem-solving, decision-making, and change management.

• Experience in retail pharmacy or PBM operations.
• Familiarity with healthcare regulatory and compliance requirements.
• Track record of driving innovation and digital transformation initiatives.
• Experience managing cross-functional teams in a matrixed organization.

• Bachelor's Degree required; MBA or advanced degree strongly preferred.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.