At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
- Review new client onboarding requests and validate them against established book pricing.
- Review existing client annual renewal requests and validate them against various system control points.
- Triage both new and renewal intake requests.
- Manage the inventory of all new and renewal tasks.
- Participate in meetings and initiatives related to new and renewal activities.
- Perform other RevOps ( Revenue Operations )/finance tasks as requested for billing, accounts receivable and/or surcharge & assessments processes.
- Work closely with partners in Client Management, SOURCE Renewal Team and Revenue Operations Billing and Specialized Support.
- Learn all relevant product and pricing strategies.
- Apply aforementioned product and pricing strategies to client plan renewal submissions and either approve or deny as needed.
- Perform additional revenue operations duties as needed.
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- 3-5 years of experience regularly utilizing Microsoft Outlook, Salesforce, and Microsoft Excel, including v-lookups and pivot functions.
- Ability to work a hybrid schedule, with 3 days per week spent in the Amherst, New York office.
- Ability to maintain a calm and patient demeanor in a high-paced environment.
- Strong collaborative skills.
- Previous experience with a third-party administrator.
- Working knowledge of Source/CPQ (Configure, Price, Quote) applications.
- Working knowledge of Sage/Accpac application.
- Associate's degree in a finance and/or technology-related field, or equivalent experience (high school diploma or GED + 2 years of relevant experience).
40Time Type
Full timePay Range
The typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.