Technician - Mechanical

Key Responsibilities:

• Apply documented procedures and policies to perform diagnostics and complex repairs.
• Perform preventative maintenance based on engine assessments.
• Complete required documentation, such as work completed documents, time sheets, warranty claims, and quality forms.
• Complete training in line with skill and business requirements.
• Coach and develop technicians and/or apprentices, transferring knowledge and experience to others.
• Maintain work area and tools for cleanliness and proper operation.
• Adhere to and ensure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation.

• Communicates effectively: Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus: Build strong customer relationships and deliver customer-centric solutions.
• Develops talent: Develop people to meet both their career goals and the organization's goals.
• Self-development: Actively seek new ways to grow and be challenged using both formal and informal development channels.
• Situational adaptability: Adapt approach and demeanor in real time to match the shifting demands of different situations.
• Health and Safety Fundamentals: Champion and model proactive health and safety behaviors.
• Diagnostics Application: Translate customer complaints to develop troubleshooting plans and validate repairs.
• Electronic Service Tool Application: Utilize appropriate electronic tools to maintain products or diagnose and troubleshoot issues.
• Engine Systems Interactions: Interpret and analyze interactions of internal and external electrical and mechanical systems.
• Product Repair and Maintenance: Repair and maintain mechanical/electrical products following guidelines.
• Service Documentation: Create and verify customer, equipment, and technical information.
• Technical Escalation: Obtain product technical issue information and utilize available resources for resolution.
• Values differences: Recognize the value that different perspectives and cultures bring to an organization.

• Apprentice Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit (Preferred)
• This position may require licensing for compliance with export controls or sanctions regulations.

• Advanced level knowledge of and/or experience with engine products.
• Experience providing technical advice and coaching to more junior technicians (preferred).