Technician - Field Service

DESCRIPTION

We are looking for a talented Diesel Technician to join our high performing team in Darwin, NT.

In this role you will diagnose and complete repairs to engines at the customer's site.

You will make an impact in the following ways:

• Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identify additional service opportunities with customer.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
• Complete in workshop repairs as required

• Full Time / 38 hours per week
• On Call Roster 1 week per month
• Overtime as required - Penalty rates paid for all work above 38 hours
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia may be offered for the right candidate
• Local Valid Drivers License is required
• Remote Area Travel Required

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Basic level of workshop or field service experience required
• Intermediate level knowledge of and/or experience with engine products
• Heavy Vehicle Experience preferred
• HR License preferred
• Cummins experience preferred but not essential
• Power Generation (Mechanical) experience preferred but not essential

• Full Time / 38 hours per week
• On Call Roster 1 week per month
• Overtime as required - Penalty rates paid for all work above 38 hours
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia may be offered for the right candidate
• Local Valid Drivers License is required
• Remote Area Travel Required

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Basic level of workshop or field service experience required
• Intermediate level knowledge of and/or experience with engine products
• Heavy Vehicle Experience preferred
• HR License preferred
• Cummins experience preferred but not essential
• Power Generation (Mechanical) experience preferred but not essential