Technician - Field Service
1 month ago• Liverpool, Australia
DESCRIPTION
You will make an impact in the following ways:
- Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
- Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
- Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Identify additional service opportunities with customer.
- Complete training in line with skill and business requirements.
- Maintain service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
- Complete in workshop repairs as required
RESPONSIBILITIES
To be successful in this role you will need the following:
- Afternoon Shift (14:00am - 22:06pm)
- On Call Roster 1 week per month
- Australian recognised Trade certificate (heavy or light vehicle)
- MVTC Licence
- Previous repairs and maintenance experience with Marine, Power Generation, On Highway Truck, Mining, Construction or Agriculture applications is desirable but not essential.
Compensation and Benefits :
- $5,000 sign on bonus!
- Competitive above award hourly rate + shift allowance rate paid as a permanent salary
- Overtime penalties for all work above standard Monday - Friday 38-hour work week
- Tool of the Trade Vehicle (Field Service)
- Participation in an annual variable compensation (bonus) program
- Salary continuance insurance
- Cummins Employee Discount program - Includes Discounts with select private health insurance, PC software/hardware and a range of vehicles
- Annual remuneration reviews
- Safety equipment / PPE and uniforms provided and laundered
QUALIFICATIONS
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Job Service
Organization Cummins Inc.
Role Category Hybrid
Job Type Technician
ReqID 2417739
Relocation Package No
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Client-provided location(s): Liverpool, Australia
Job ID: Cummins-R-E74D3AF46E38480EAE36D4F56B3E32C3
Employment Type: OTHER
Posted: 2025-08-13T01:44:44
Perks and Benefits
Health and Wellness
- FSA With Employer Contribution
- Health Reimbursement Account
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Company Outings
- Casual Dress
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Pension
- 401(K) With Company Matching
Professional Development
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion