Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor Senior to join our team in Acheson, AB.

In this role, you will make an impact in the following ways:

• Forecast training demand across the business and develop proactive training plans that align with operational goals and workforce capability needs.
• Deliver technical training and provide ongoing support to technicians and service personnel on products, systems, tools, and company policies.
• Build and maintain subject matter expertise through train-the-trainer programs and continuous learning opportunities.
• Develop, update, and enhance training materials to ensure content remains accurate, relevant, and aligned with evolving business requirements.
• Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.
• Customize and adapt training programs, presentations, and learning solutions to address specific customer, regional, or operational needs.
• Maintain accurate technical training records, monitor service capability, and provide reporting to support workforce development and compliance objectives.
• Support and participate in continuous improvement initiatives that enhance training quality, increase workforce effectiveness, and strengthen service excellence.

• Take initiative, embrace new challenges, and respond to changing priorities with a sense of urgency, energy, and accountability.
• Communicate effectively with diverse audiences, adapting your message and delivery style to ensure understanding and engagement.
• Deliver high-quality training that meets the needs of both individuals and groups, ensuring knowledge can be applied successfully on the job.
• Drive results by balancing multiple priorities, following through on commitments, and achieving business objectives in a fast-paced environment.
• Plan and organize work effectively, aligning training activities, schedules, and priorities with business and operational goals.
• Build trust and strong working relationships through professionalism, integrity, collaboration, and consistent follow-through.
• Adapt your approach to different situations, learning styles, customer needs, and organizational dynamics to maximize effectiveness.
• Continuously develop your technical expertise and training capabilities while seeking opportunities to learn, improve, and grow professionally.
• Support a positive and inclusive learning environment by valuing diverse perspectives, experiences, and backgrounds.
• Understand and navigate organizational processes, policies, and stakeholder relationships to successfully deliver training and capability-building initiatives. Education, Licenses, Certifications: College, university or equivalent technical experience required.This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience required, including experience in service.

• Deliver technical product (engine and associated equipment) training to Cummins Canada Dealer and Customer technicians
• Achieve and/or maintain Cummins Inc Trainer qualification status
• Work closely with other trainers to deliver quality training and foster a team environment
• Conduct weekly technical engine training courses in classroom and lab setting for Cummins Canada, OEM dealers and end use customers
• Test, score, and evaluate technicians on written and hands-on testing
• Prepare classroom materials in advance of training class
• Maintain engine training modules and associated equipment proactively and as necessary
• Achieve and maintain all necessary engine platforms and associated equipment training qualifications from Cummins Inc as training demand requires

• This role requires the candidate to travel in Manitoba and British Columbia.
• Must be legally eligible to work for any employer in Canada without sponsorship
• Heavy Equipment Technician, Truck and Transport Technician (On-Highway Red Seal), Heavy Duty Equipment Technician (Off-Road Red Seal), or Automotive Technician Certification required.
• Prior experience as a trainer / instructor will be considered a strong asset
• Superior technical understanding and repair capabilities on mainstream Cummins engine models (Automotive/Industrial engines) or comparable competitive diesel engine & systems
• Superior ability with Cummins INSITE, Guidanz, and Quickserve Online (QSOL)
• Ability to communicate detailed technical concepts in a clear and concise format
• Ability and enthusiasm to coach and teach technical skills
• Ability to adapt to unexpected or changing customer requirements