Site Quality Engineer - Senior

DESCRIPTION

Job Summary

The Senior Site Quality Engineer drives value for the assigned manufacturing site by leading continuous improvement initiatives aimed at achieving defect-free processes and ensuring customer satisfaction. This role ensures that products and processes meet both internal and external quality standards while supporting business performance through data-driven decision-making and cross-functional collaboration.

Key Responsibilities 1. Customer Quality & Issue Resolution

• Manage plant customer issues, including corrective action requests and escalations.
• Lead containment activities to protect the customer and minimize impact.
• Ensure timely resolution of quality concerns using structured problem-solving methodologies.

• Ensure compliance with applicable quality standards and systems (e.g., IATF, customer-specific requirements).
• Lead and support activities related to APQP, PPAP submissions, and quality documentation.
• Maintain and improve quality management systems to ensure consistent product and process performance.

• Verify that products and processes meet both initial and long-term quality standards.
• Support and/or lead Safe Launch activities for new product introductions (VPI).
• Analyze quality and manufacturing data to support effective decision-making.

• Lead and/or support change management activities for current products and Value Package Introduction (VPI).
• Validate product and process changes to ensure key performance measures are achieved.

• Lead cross-functional continuous improvement initiatives using Lean methodologies, 7-step problem solving, and Intelligent Quality Tools and Methods (IQTM).
• Identify improvement opportunities to enhance product quality, process capability, and operational efficiency.

• Lead and/or support internal and external quality audits.
• Ensure adherence to quality standards through regular process reviews and audits.

• Serve as a quality subject matter expert for cross-functional teams.
• Coach and mentor less experienced team members on quality tools and practices.
• Influence stakeholders to drive balanced, quality-focused decisions.

• Bachelor's degree in Engineering or a related technical/scientific field (or equivalent experience).
• Demonstrated competency in quality engineering and manufacturing processes.
• May require compliance with export control or regulatory licensing requirements.

• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
• Communicates Effectively: Conveys information clearly across diverse stakeholders.
• Manufacturing Knowledge: Applies expertise to improve processes and systems.
• Quality Influence: Drives balanced, quality-focused decisions across stakeholders.
• Advanced Product Quality Planning (APQP): Leads structured quality planning processes.
• Measurement Science: Applies metrology principles to ensure measurement accuracy.
• Problem Solving: Uses structured methodologies to identify root causes and prevent recurrence.
• Drives Vision & Purpose: Aligns teams with strategic quality objectives.
• Project Management: Manages scope, schedule, and resources effectively.
• Quality Process Management: Applies quality tools to ensure product and process excellence.
• Quality Systems Management: Maintains and improves quality management systems.
• Statistical Foundations: Uses data and analytics to drive improvements.
• Develops Talent: Coaches and develops team capabilities.
• Quality 4.0: Leverages digital tools and systems to enhance quality outcomes.
• Values Differences: Encourages diverse perspectives to strengthen decision-making.

• Strong understanding and application of AIAG core tools (APQP, FMEA, PPAP, SPC, capability studies).
• Knowledge of quality systems and standards such as IATF and customer-specific requirements.
• Proficiency in problem-solving methodologies (e.g., 7-step problem solving, Lean tools).
• Strong analytical and statistical skills for data-driven decision-making.
• Knowledge of measurement science (metrology) and process capability analysis.
• Experience with Quality 4.0 tools, digitization, and data systems is preferred.
• Strong project management and change management capabilities.
• Excellent communication, collaboration, and stakeholder management skills.