Service Administrator
3 weeks ago• Mount Isa, Australia
DESCRIPTION
You will make an impact in the following ways:
- Co-ordinate administrative requirement primarily with Service team
- Create PO's for service team
- Processing invoices for service department
- Enter technician hours on jobs as required
- Administer customer online portals and training requirements for the service team
- Open jobs for service team as required with support from Service Advisor
- Gather and maintain information in centralised databases
- Attend meetings as required internal and external
- Assist with project related administration including forward ordering of parts and equipment as required, preventative maintenance and tooling.
To be successful in this role you will need the following:
- Proven significant experience in fast-paced customer service, handling diverse inquiries and ensuring satisfaction
- Understanding of service workflows
- Experience in service administration or scheduling; Strong data entry and system skills, especially with job management or ERP software
- Strong verbal and written communication skills for engaging with customers and stakeholders effectively
- Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
- Advanced computer skills in Microsoft Suite; training provided on other programs
- Technical Experience highly preferred
RESPONSIBILITIES
Compensation and Benefits:
- Competitive salary + company benefits
- Participation in an annual variable compensation (bonus) program
- Salary continuance insurance
- Discounts with select private health insurance, PC software/hardware and a range of vehicles
- Annual remuneration reviews
- Safety equipment / PPE and uniforms provided
- a range of personal and professional benefits
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QUALIFICATIONS
Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.
Job Service
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Office
ReqID 2422596
Relocation Package Yes
100% On-Site No
Client-provided location(s): Mount Isa, Australia
Job ID: Cummins-R-86123C50253B4A32BC4D6C10C10AB7BC
Employment Type: OTHER
Posted: 2025-12-12T00:10:38
Perks and Benefits
Health and Wellness
- FSA With Employer Contribution
- Health Reimbursement Account
- On-Site Gym
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
- Company Outings
- Casual Dress
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Pension
- 401(K) With Company Matching
Professional Development
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
Diversity and Inclusion