Residential Field Service Technician - Dawson

Job Summary:

Working at Dawson Mine, this role involves direct engagement with Komatsu MARC Dawson to support a large and complex fleet of Cummins engines, ranging from 15L through to Tier 4 60L units.

This position operates on a 7/7 dayshift roster and is focused on delivering high-quality field service support, including breakdown response, scheduled maintenance, and defect identification to maximise fleet reliability.

You will work closely with Komatsu Site management, building strong relationships with OEM to ensure effective communication, customer satisfaction, and consistent uptime of Cummins-powered equipment onsite.

Key Responsibilities

• Provide field service support across a large and complex Cummins-powered fleet
• Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units
• Respond to breakdowns, perform scheduled maintenance, and identify defects
• Work directly with customer supervisors and site leadership to optimise reliability and uptime
• Collaborate across multiple customers and stakeholders operating onsite
• Identify and implement opportunities to improve equipment performance
• Maintain accurate service documentation and reporting
• Adhere to all Health, Safety & Environmental policies and procedures

• 7/7 roster - 12hr Dayshift
• Competitive Salary inclusive of all allowances and entitlements + Super
• Fleet vehicle.
• FIFO/local arrangements as per site requirements
• Camp accommodation and meals provided while on site
• PPE and uniforms provided

• Apprentice Trained Engine Technician (Cert III) or equivalent (required)
• Proven experience supporting heavy mining or high horsepower equipment
• Strong knowledge of Cummins engines across a broad horsepower range
• Demonstrated capability in diagnostics, troubleshooting, and field repairs
• Experience working directly with customers in a site-based environment
• Strong communication skills and ability to build stakeholder relationships
• Ability to work in remote mining environments
• HR License (preferred)