Quality Manager

DESCRIPTION

We are looking for a talented Quality Manager to join our team specializing in Quality for our Rebuild Workshop Department in Accra, Ghana.

In this role, you will make an impact in the following ways:

• Raise plant-wide quality and reliability by directing multi-team execution on preventative quality, real-time issue resolution, and robust reporting - reducing defects, scrap, and warranty claims.
• Sustain and elevate ISO 9001 certification - tightening process discipline and compliance with OEM, ISO, EHS, and MRC standards to protect certifications and customer trust.
• Drive Right First Time (RFT) performance through optimized rebuild processes, mistake-proofing, and standard work - cutting rework, lead time, and cost per unit while boosting throughput.
• Resolve complex escalations fast by leading rigorous Root Cause Analysis (RCA) and deploying effective CAPA that prevent recurrence and institutionalize learnings.
• Build a high-performing quality organization - coaching leaders, upskilling teams, and aligning resources to meet near-term output targets and long-term capability goals.
• Standardize workmanship and audits - creating clear standards, layered process audits, and feedback loops that lock in best -in-class rebuild quality across sites and shifts.
• Strengthen cross-business collaboration via Product Quality Council networking - spotting enterprise trends, sharing tools, and solving systemic, cross-functional issues.
• Enable data-driven decisions by establishing dashboards and post-implementation reviews that track yield, cost of poor quality (COPQ), RFT, and customer returns - turning insights into continuous improvement.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Deep Measurement Science ExpertiseYou'll need a strong grasp of applied metrology across disciplines (chemical, dimensional, mechanical, electrical, optical, radiation, etc.) to correctly analyze measurement systems, quantify uncertainty, and ensure accuracy throughout the full traceability chain.
• Quality Leadership Aligned to COS & TQMSuccess requires the ability to embody and apply Cummins Operating System principles, translate them into Total Quality Management practices, and actively cultivate a high-accountability, customer-centric quality culture that continuously improves.
• Strong Statistical & Analytical FoundationsYou must be comfortable using statistical tools, data collection methods, control charts, process capability metrics, and graphical analysis to diagnose process performance and drive informed, data-based decisions.
• Expert Supplier Quality Management SkillsYou'll need the capability to lead supplier quality strategy, conduct audits, evaluate supplier capabilities, develop partnerships, monitor quality KPIs, and quickly resolve supplier-related issues to protect product quality and delivery.
• Advanced Product Quality Planning - Leads the technical quality planning and ensures customer satisfaction through structured and measurable processes as defined by industry standard.
• Support Continuous Improvement through Lean management Initiatives - Ensures the rebuild center improves cycle times and eliminate waste.

QUALIFICATIONS

Education/ Experience:

• College, university, or equivalent degree in Business Administration, Engineering, or a related technical or scientific subject required.
• Significant relevant work experience required, including managerial and budgetary experience.
• Broad business knowledge required.
• Experienced in Quality Control and ISO 9001 Quality Management Systems, with proven capability in certification readiness, audit management, RCA/CAPA implementation, and driving Right-First-Time quality in manufacturing aligned operations.
• This position may require licensing for compliance with export controls or sanctions regulations.

Job Quality

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2423813

Relocation Package No

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Client-provided location(s): Accra, Ghana

Job ID: Cummins-R-F6063A59B3AA419C9E387B346EE33AD4

Employment Type: OTHER

Posted: 2026-01-30T19:18:43