OEM Aftermarket Account Manager(m/w/d)

We are looking for a talented * OEM Aftermarket Account Manager (m/w/d)* to join our team specializing in Sales for our Central and Northern Sales Team in Gross-Gerau, Hessen, Germany.

In this role, you will make an impact in the following ways:

• Manage a portfolio of small to mid-sized OEM customers in Central and Northern Europe, many of whom are industry "hidden champions."
• Act as the regional aftermarket account manager, ensuring smooth alignment across supply chain, order management, service, pricing, and engineering teams.
• Build strong, trust-based relationships by staying in close contact with customers, understanding their challenges, and addressing all aftermarket-related needs.
• Develop tailored account strategies to support customer growth, strengthen partnerships, and increase Cummins' overall share of wallet.
• Represent the aftermarket function in cross-functional account teams and serve as the internal "voice of the customer."
• Gather and analyze market-specific intelligence to identify trends and unlock new opportunities for aftermarket sales growth.
• Support cross-selling initiatives and proactively coordinate potential affiliation contracts to expand business reach.
• Improve operational performance by working with customers on forecast accuracy, monitoring open orders, reviewing delivery performance, and managing escalations.

• A college or university degree in Marketing, Sales, or a related field, or an equivalent combination of education and relevant experience.
• Basic professional experience in a relevant field is required; experience in a customer-facing role is preferred.

• Commercial and analytical strength, including experience with partnerships and affiliations, pricing and margin tools, CRM systems (e.g., Salesforce), ERP/SAP, and performance analytics.
• Operational know-how across demand planning, supply chain fundamentals, and the ability to resolve delivery, logistics, and quality issues.
• Cross-functional and project management skills, with experience collaborating across Engineering, Service, Supply Chain, and Quality functions, as well as working with structured reviews and continuous improvement methodologies.
• Strong soft skills, including the ability to build relationships with technical customers, high attention to detail, the capability to translate technical topics into commercial value, adaptability, and a strong willingness to learn.
• Fluency in English and German at a B2 proficiency level is a prerequisite for this position.