Manufacturing Shop Operations Manager

DESCRIPTION

We are looking for a talented Manufacturing Shop Operations Manager to join our team specializing in Operations for Edmonton, AB.

Job Summary:

Provides manufacturing leadership for small or medium size plant, shift or department. Manages multiple shifts of an assembly line, fabrication or machining operation.

In this role, you will make an impact in the following ways:

• Establish Clear Performance Metrics By creating and monitoring key measures, you'll provide visibility into progress and accountability, helping teams stay aligned with strategic goals.
• Foster a Culture of Motivation and Accountability You'll set expectations and inspire teams to meet and exceed targets, cultivating a high-performance environment.
• Enhance Communication Across Stakeholders You'll serve as a vital link between customers, suppliers, shop floor teams, and internal staff, ensuring transparency and collaboration.
• Lead Strategic Planning and Forecasting You'll guide the development of the annual operating plan and forecasts, aligning manufacturing capabilities with business objectives.
• Develop and Empower Talent Through coaching and goal setting, you'll help employees grow in their roles, supporting their training, performance, and career development.
• Champion Continuous Improvement You'll identify opportunities for process optimization and innovation, driving sustainable improvements in manufacturing efficiency.
• Ensure Customer Satisfaction Through Operational Reliability Your leadership will directly impact on the quality and timeliness of product delivery, strengthening customer trust and loyalty.

• A Bias for Action You'll need to tackle challenges with urgency, energy, and enthusiasm-especially in fast-paced or uncertain situations.
• Team Leadership & Development Skills Building strong, high-performing teams is essential. You'll need to coach, mentor, and develop talent while fostering a psychologically safe environment where people can thrive.
• Strong Collaboration & Communication You'll be working across departments, with union partners, technical teams, and stakeholders. Clear, audience-tailored communication and collaborative problem-solving will be key.
• Strategic Planning & Execution You'll lead the annual operating plan, forecasts, and production planning. Success will require aligning resources and priorities to meet business goals and delivery timelines.
• Operational & Organizational Savvy Navigating complex systems, policies, and relationships-especially in a unionized environment-will be critical to driving results and maintaining smooth operations.
• Commitment to Safety & Continuous Improvement You'll champion health and safety initiatives and lead process improvements to reduce waste, improve quality, and support an injury-free workplace.
• Customer-Focused Mindset With a significant portion of business in Canada, you'll need to manage delivery timelines, support rebuilds and resolve critical customer issues with precision and responsiveness.
• Results Orientation Under Pressure Whether managing ambiguity or driving cost-saving initiatives, you'll need to consistently deliver outcomes, even in challenging circumstances. Education, Licenses, Certifications: College, university, or equivalent degree required. This position may require licensing for compliance with export controls or sanctions regulations. Experience: Significant level of relevant work experience, including managerial, leadership, and budgetary experience, required.

• A degree in Industrial Engineering or a closely related field is required.
• Prior experience in the remanufacturing industry is essential.
• Provide a safe environment (both physical and psychological) for employees to achieve their potential.
• Lead safety initiatives, including HIRA, coaching employees towards an interdependent culture, addressing safety concerns proactively, and ensuring compliance tasks are completed on time.
• Measure business performance and initiate site-level initiatives to ensure business results are delivered.
• Lead the annual operating plan, forecasts, and other measurements for manufacturing operations.
• Manage, coach, and develop staff; work with employees to set goals in training and development, performance, and career planning.
• Collaborate closely with material planning teams to review material availability and ensure timely product delivery.
• Develop production plans for High Horsepower engines and Power Module Kist for Komatsu Haul trucks and provide updates to stakeholders.
• Lead cost-saving initiatives.
• Work closely with union partners to ensure smooth operations.
• Provide support to technical and service teams for critical customer issues.
• Support accounting functions with respect to E&O (engine core)