IT Technical Analyst

DESCRIPTION

Key Responsibilities:

• Provide technical expertise for applications or IT infrastructure in line with IT architecture policies and standards
• Translate business requirements into clear technical specifications
• Identify, troubleshoot, and resolve complex technical issues
• Contribute to the creation of detailed solution designs and coordinate build, installation, configuration, and testing of IT systems
• Contribute to the creation of technical specifications used for application or infrastructure development
• Assist in delivering solution designs while adhering to standards and promoting component reuse
• Support high-level and detailed design for applications, infrastructure, interfaces, workflows, reports, and integrations
• Promote reuse of components to optimize costs and reduce delivery time
• Contribute to standards, procedures, guidelines, and runbooks for IT design and development
• Analyze existing systems and documentation to identify improvements or remediation opportunities
• Work closely with external IT service providers to ensure delivery within quality, cost, security, and performance parameters

• Strong collaboration skills and ability to work toward shared objectives
• Customer-focused mindset with the ability to deliver value-driven solutions
• Tech-savvy with the ability to adopt and leverage new technologies
• Solution Configuration - Configure and test COTS solutions using industry standards, version control, and automation tools
• Solution Design - Develop end-to-end solution designs aligned with business, technical, and compliance requirements
• Solution Functional Fit Analysis - Analyze systems and components to ensure alignment with requirements
• Solution Modeling - Create diagrams, models, and documentation using standard tools and methodologies
• Solution Validation Testing - Validate solutions based on SDLC best practices to ensure quality and performance

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)

• 3-5 years of relevant professional experience